Southwest Airlines began doling out 25,000 frequent-flier points to travelers affected by its holiday meltdown.

The #bonus #miles, which the airline notes are in addition to ticket refunds and reimbursement for expenses, were accompanied by a letter from #Southwest Chief Executive #BobJordan

#swa #southwest #bobjordan

Need any grizzled transportation pros to help out with whatever it takes?

In a video statement on Tuesday night, #Southwest’s #chief executive, #BobJordan, apologized to customers.
He said the #airline had been unable to get flight #crews to where they needed to be, compounding the effects of the bad weather, and that the “giant #puzzle” could take days to solve.

https://www.nytimes.com/2022/12/27/business/southwest-flights-canceled-travel.html

Since the Republican House will be obsessed with Hunter Biden’s laptop, I hope the @SenateDems will hold hearings on the #SouthwestAirlines disaster. Question CEO #BobJordan NOW.