A little bit of a review of this week.
So I've been an employee of the #ServiceDesk for my current organisation for about a year now. This was the first week where I took the lead in the remote support section. So taking the remote control sessions on #Bomgar after the initial call had been taken. So nothing too complicated, Profile Resets, #Outlook Issues, #CiscoAnyConnect issues etc.
#CiscoAnyConnect #outlook #Bomgar #servicedesk
#introduction (now with more hashtags!)
Connoisseur of many things.
#springsteen
#writing
#food
#ITlife
#macadmins
#technology
#BigFix
#WorkspaceONE
#mdm
#bomgar
#scripting
#powershell
#bash
#SoCal
#highered
#introduction #springsteen #writing #food #itlife #macadmins #technology #bigfix #workspaceone #mdm #Bomgar #scripting #powershell #bash #socal #highered
The new way to change monitors in #Bomgar or #BeyondTrust or whatever they're trying to brand themselves this week is beyond unusable. What used to work reliably with one click is now buried in a menu and requires multiple clicks.
Apparently #Bomgar is called #BeyondTrust now. They had a bad but effectively meaningless name before, but the new one is hilariously dumb.