#CMS vs #CCMS: there is a difference.

https://www.scriptorium.com/2023/04/balancing-cms-and-ccms-implementation-podcast-part-1/

#podcast #ContentOps

What's the difference between and CMS and CCMS? And why do I even need a CCMS?

Get answers: https://www.scriptorium.com/2023/04/what-is-a-ccms

#ContentStrategy #ContentOps

When your #sales and #marcom information aren't mingling:

* I buy products from your online store.

* After the order ships, I get a perky email: "No hard feelings. We cancelled your order." No explanation as to what happened.

* I receive partial order. I call customer service to learn an item was out of stock (even though site showed it in stock).

* I get an email telling me how to use the product that didn't ship.

This is how to irritate customers with content.

#ContentOps

"Information architecture specifically focuses on things like your content model, metadata, reuse, linking, basically how you plan to organize and structure your content and what decisions need to go into the process of doing so."

https://www.scriptorium.com/2023/03/information-architecture/

#ContentStrategy #ContentOps

Had some fun telling #ContentOps horror stories on the latest #ContentStrategy Experts podcast.

PS: And I do have some opinions on the Halloween reboot movie series.

https://www.scriptorium.com/2023/02/nightmare-on-content-ops-st/

I did my "hi, I'm new here" intro a while back, but this is a great summary of my day job. #contentstrategy #contentops https://www.scriptorium.com/2023/01/how-scriptorium-optimizes-content-to-transform-your-business/

I did my "hi, I'm new here" intro a while back, but this is a great summary of my day job. #contentstrategy #contentops https://www.scriptorium.com/2023/01/how-scriptorium-optimizes-content-to-transform-your-business/

@rikkiends Same! I used to send writers to unsuck.it ...maybe we should revive? #ContentOps https://web.archive.org/web/20181115043823/http://unsuck-it.com/

"Knowledge graphs and headless CMSs are suddenly all the rage for websites and specifically marketing content. But [...] I foresee trouble ahead."

https://www.scriptorium.com/2023/01/the-cost-of-knowledge-graphs/

#ContentOps #ContentStrategy #KnowledgeGraph

We had some great guests on The #ContentStrategy Experts #Podcast this year:

https://www.scriptorium.com/2022/12/2022-podcast-roundup/

#Content #ContentOps

We had some great guests on The #ContentStrategy Experts #Podcast this year:

https://www.scriptorium.com/2022/12/2022-podcast-roundup/

#Content #ContentOps

I put together a 2022 roundup of posts and podcasts on #ContentStrategy, #ContentOps, and #techcomm:

https://www.scriptorium.com/2022/12/the-best-of-2022/

I had a great conversation about the misconceptions and myths surrounding structured content.

PS: it's not just for #techcomm and user docs; it can work for #learning content, #marcom, and other content types, too.

https://www.scriptorium.com/2022/11/misconceptions-about-structured-content-podcast/

#ContentStrategy #ContentOps

Finding my way around here, but I should still post a quick #introduction:

* Works at @Scriptorium, where I help companies streamline #content processes with more efficient #ContentOps

* Enjoys #chocolate, #movies (especially 70s and 80s #horror), #PopCulture, and #technology

* Avoids mushrooms, real housewives, and most superhero movies

It seems I'm not the only one who decided to hop on board today! Hi everyone! I'm here to chat about #contentstrategy, #contentops, #globalcontent, and more. #introduction

Here to talk about content strategy and content operations at the enterprise level. #ContentStrategy #ContentOps