RT @PhrmMar: #EMPLEO
En PharmaMar estamos buscando a un/a Customer Services & Business Excellence Administrative para incorporarse en Colmenar Viejo, #Madrid.
Todos los detalles aquí: https://pharmamar.epreselec.com/Ofertas/Ofertas.aspx?Id_Oferta=2735661
#CustomerService #Administrative #PharmaMar #empleomadrid
🐦🔗: https://n.respublicae.eu/rosadiezglez/status/1634175825929961475
#empleo #Madrid #CustomerService #administrative #PharmaMar #empleomadrid
The death of the customer service hotline
https://www.vox.com/23571375/no-call-center-phone-number-frontier-facebook
Companies often prioritize cost-savings over #customer #satisfaction when it comes to #CustomerService. They may eliminate call centers and substitute with #chatbots, but this can lead to a lack of #trust from customers who want the option to speak to a human. In turn, customers may become angry or frustrated, and start to use social media to complain.
#CX #HumanContact
#humancontact #cx #trust #chatbots #CustomerService #satisfaction #customer
But really, at this point I'm actively surprised when I get on a #Lufthansa flight, because its not the condescending shambles that marks their #IT and #CustomerService departments.
#CustomerService #it #Lufthansa
RT @nialloloughlin: @TUIIreland Good morning,
have attempted and failed to contact you by phone, have been on hold for 4 hours over the last 3 days!🤬 could someone please get in touch #tui #CustomerService