Great #churn #customersuccess principles from #SaaS tr‘s Jason Lemkin for #earlystage #startup companies BEFORE you even have enough #data to fight churn using #machinelearning and #datascience : https://www.saastr.com/5-top-tips-to-dive-down-churn-in-the-early-days/
#Churn #CustomerSuccess #SaaS #earlystage #startup #data #machinelearning #DataScience
I kinda went on a rant: https://open.substack.com/pub/paninid/p/organizational-information-gain?r=4hxgy&utm_medium=ios&utm_campaign=post
#informationgain #decisiontrees #values #priorities #systemsthinking #productmanagement #strategy #CX #UX #masspersonalization #GenerativeAI #collaboration #platform #networkeffects #SaaS #communication #socialmedia #customersuccess #processoptimization #employeeengagement #servicedesign #LLMs #cashflow #psychologicalsafety #emotionalintelligence #ambiguity #productmarketfit #backpropagation #machineaugmented #digitaltransformation
#informationgain #decisiontrees #values #priorities #systemsthinking #productmanagement #strategy #cx #ux #masspersonalization #generativeAI #collaboration #platform #NetworkEffects #saas #communication #socialmedia #CustomerSuccess #processoptimization #employeeengagement #servicedesign #LLMs #cashflow #psychologicalSafety #emotionalintelligence #ambiguity #productmarketfit #backpropagation #machineaugmented #digitaltransformation
Updating Totango, fighting on JIRAs, Cadence Meeting, Troubleshooting, Manage Zoho tickets, hands on support. Life as CSM #CustomerSuccess :astonished_fb:
Looks like when I migrated, all my posts went away. :-( so here is my #Introduction.
I am a lifelong #musician, playing #keys, #guitar and #voice. I am a terrible bass player (as most guitarists are).
I love #movies, #geoguessr, #truecrime, my 2 kids and my wife.
I work for #Roland as the head of #CustomerSuccess and LOVE it here.
#introduction #Musician #keys #guitar #voice #movies #geoguessr #truecrime #Roland #CustomerSuccess
Hi! Just a quick #introduction:
I'm Kaylynne. I'm a former marketing manager, an Anaplan model builder, and hopefully a data analyst/engineer in the near future.
In addition to #Data and #Marketing, I also have experience/interest in #Automation #CommunityManagment #TechnicalWriting #Teaching and #CustomerSuccess.
I'm a BootCamp grad (#DataScience4All / #AnaplanForAll from #CorrelationOne) and love learning!
Other interests include: #CrossStitch #Corgis #Design #Podcasts #TV #Comedy
#Introduction #data #marketing #automation #CommunityManagment #technicalwriting #teaching #CustomerSuccess #DataScience4All #AnaplanForAll #CorrelationOne #crossstitch #Corgis #design #podcasts #tv #comedy