Appreciation for a System

https://deming.org/appreciation-for-a-system/

"Taking a systems approach results in management viewing the organization in terms of many internal and external interrelated connections and interactions, as opposed to discrete and independent departments or processes governed by various chains of command. When all the connections and interactions are working together to accomplish a shared aim, a business can achieve tremendous results..."

#Deming #management #organization_as_a_system

A project based orientation robs your engineers of Pride of Workmanship

Fredrick Taylor advanced the idea of getting more pieces of work done with Scientific Management (discredited in #devops). Deming postulated and proved we'd be more productive relying on smart, talented humans instead. Many organizations unwittingly follow Taylor.

https://blog.mangoteque.com/blog/2023/08/30/a-project-orientation-robs-your-engineers-of-pride-of-workmanship/

#deming #leadership

cc/ @dale

Lessons From the Red Bead Experiment with Dr. Deming

https://deming.org/lessons-from-the-red-bead-experiment-with-dr-deming/

... Llyod Dobyns provides some more lessons:

"Workers will try to do a good job even when they know they cannot. Doing your best doesn’t matter, unless you know what to do, why you are doing it, and how to do it."

... that the system must allow those who are doing the work to continually improve the process...

#management #Deming #business #psychology

Are Deming’s 14 Points Still Valid?

https://evop.blogspot.com/2012/11/are-demings-14-points-still-valid.html

"Yes they are still valid. On points:

#1 - I think this is definitely still needed and much underdeveloped today.
#2 - Dr. Deming's "new philosophy" framework presented a new view of his management system; he found 14 points failed to convey the systemic nature. The points are fine, but the new view he presented captured what is still the best #management system I know of..."

#Deming

USA doctors forced to ration as cancer drug shortages hit nationwide "The low cost of generic front-line cancer drugs has actually played a role in recurrent chemotherapy drug shortages, experts say. While the medications are cheap to manufacture, pharmaceutical companies are not incentivised to do so because they don't bring in large profits"

https://www.bbc.com/news/world-us-canada-65791190

"minimize total cost" NOT price. https://deming.org/minimize-total-cost/ Must design systems that are robust even if price is higher. #Deming

Doing More with Less in the Public Sector - A Progress Report from Madison, Wisconsin

https://williamghunter.net/articles/doing_more_with_less_in_the_public_sector

#management #Deming #public_administration #public_sector #Madison

Blogged: First Thoughts on a System of Profound Testing. Please let me know your thoughts on this

#Testing #SoftwareTesting #Deming #QA

https://testandanalysis.home.blog/2023/04/25/first-thoughts-on-a-system-of-profound-testing/

If the output for working for the year is a square. And the job is to produce dark squares who do you pay more A or B? Of course it is a trick question, the squares are the same color. But it doesn’t look that way at first does it? Optical illusions provide evidence that you cannot always trust what seems obvious.

Dr. Deming’s red bead experiment provides some insight into the idea that our management systems often use evidence...

https://management.curiouscatblog.net/2007/02/12/illusions-optical-and-other/

#Deming #management #psychology

The most popular post on my blog in 2022 used Demings Red Beads Experiment to show why you "Don’t ask “Why did the tester miss that bug?”"
#SoftwareTesting #Deming #RedBeadsExperiment

https://testandanalysis.home.blog/2022/06/28/dont-ask-why-did-the-tester-miss-that-bug/

It was great to talk with John Willis on his podcast about #testing and #Deming

#SoftwareTesting

https://testandanalysis.home.blog/2023/03/16/profound-testing-with-john-willis/

Blogged: The Theory of Knowledge helps us learn from our work
#Deming #SoftwareTesting #Testing

https://testandanalysis.home.blog/2023/03/14/the-theory-of-knowledge-helps-us-learn-from-our-work/

I really enjoyed talking about testing and Deming with John Willis on the Profound Podcast. I learned from him and it was a great conversation. Thank you John Willis.

#Testing #SoftwareTesting #Deming

https://www.buzzsprout.com/1758599/12422563

"One of the problems in government #management_improvement is the mobility of management. To an even higher degree than #Deming noted as a “deadly disease” of American business excessive mobility of management in government makes significant long term #management improvement difficult...

When looking at lean initiatives in #government I think it is sensible to separate political from operational efforts...

continue reading the full post >

https://management.curiouscatblog.net/2005/11/09/government-lean-six-sigma/

Reading #Deming's "out of the crisis" is an interesting experience. 🤓

A lot of "look-at-Japan"-ism mixed with really interesting views on the characteristics and benefits of a quality-centric mindset. I can see why this has inspired many #software engineers but equally I can see why others might find it somewhat reductionist.

I've been trying to go deeper into my Deming research recently. Here are a few posts in case you missed them...

DevOps and Operationalism
https://lnkd.in/en4Br68U

Red Beads, the Root of all Evil
https://lnkd.in/et7mrZMu

Tampering
https://lnkd.in/eRdRWwNk

#deming #redbeadgame #funnelgame #sopk

Innovation is one of the areas of management improvement that is not given sufficient attention. However, #innovation is critical to the success of organizations and to the Deming #management philosophy. #Deming however, never had much specific advice on how to innovate. The management strategies he proposed do support innovation: truly knowing your customers, constancy of purpose, truly knowing your business, understanding your purpose, etc..

https://management.curiouscatblog.net/2005/10/10/innovation-in-organizations/

Performance Without Appraisal

https://management.curiouscatblog.net/2005/10/01/performance-without-appraisal-2/

"I strongly suggest chapter 9 (Performance Without Appraisal) of The Leader’s Handbooks, by Peter Scholtes. You mentioned #Deming. When asked “If we eliminate #performance_appraisals, as you suggest, what do we do instead?” Dr. Deming’s reply: Whatever Peter Scholtes says.” (page 296).

Abolishing Performance Appraisals by Tom Coens and Mary Jenkins also provides great practical examples."

#management #managing_people #leadership

@PavelASamsonov

You may appreciate this

"I achieved my goal by not my aim. That happens a lot – we honestly translate aims to goals. And then we do stupid things in the name of the goal that gets in the way of the aim. We forget the aim sometimes, and put the goal in its place."

Mike Tveite

Full blog post: https://deming.org/deming-101-by-mike-tveite/

#goals #aim #management #Deming

"The aim proposed here for any organization is for everybody to gain – stockholders, employees, suppliers, customers, community, the environment – over the long term."

W. Edwards #Deming

https://management.curiouscatblog.net/2005/08/16/purpose-of-an-organization/

"There is an important difference between those that see the only true #purpose of a company is making money and those that see a variety of purposes that must be balanced..."

#management #systems_thinking

Operational Definitions and #data Collection

https://management.curiouscatblog.net/2005/09/22/operational-definitions-and-data-collection/

"Claims are often made about results that only are justified based on unstated assumptions about the real world results that the data are meant to represent. But those claims are undermined when there is no evidence provided that the assumptions are valid. Without operational definitions for the data there is a significant risk of making claims about what the data means that are not valid."

#management #Deming #statistics