This is why I love research! ✨
#uxresearch #userresearch #uxr #designresearch #ux #experiencedesign #experiencestrategy #designstrategy #businessstrategy #productstrategy #servicedesign #designthinking #productdesign
#uxresearch #userresearch #UXR #designresearch #ux #ExperienceDesign #experiencestrategy #DesignStrategy #BusinessStrategy #productstrategy #servicedesign #designthinking #productdesign
Whether people notice it or not, a great deal of rigor and craft is going on behind the scenes. Great designers don’t randomly throw elements together on an artboard — there’s a method to the madness.
https://uxdesign.cc/design-principles-why-a-design-works-a572c5d2d92d
#productdesign #DesignStrategy #uxdesign
The impact of any kind of #design team is always influenced by the organisational conditions in which the team operates. You can have the best designers in the world but if the company is not able to value them and their competences properly, their impact will be limited.
This is the key reason why the business impact of design is strongly related with the design maturity of the organisation.
#uxdesign #servicedesign #designstrategy #designmanagement #innovation
#design #uxdesign #servicedesign #DesignStrategy #designmanagement #innovation
Trust the process of UX research.
It may not always be clear where it will lead you, but it will always lead you to valuable outcomes. Stay curious.
User research may become that undesired radically honest friend. However, as much as it will help prove if hypotheses are wrong, it will also provide insights to get them right.
#uxresearch #userresearch #designresearch #ux #experiencedesign #experiencestrategy #designstrategy #productstrategy #servicedesign #designthinking #productdesign
#uxresearch #userresearch #designresearch #ux #ExperienceDesign #experiencestrategy #DesignStrategy #productstrategy #servicedesign #designthinking #productdesign
Active listening is a core skill for any designer. It is driven by curiosity, focus and the humility of not knowing.
cesarrg.com/active-listeni…
#ActiveListening #productdesign #productmanagement #designstrategy #productskills
#productskills #DesignStrategy #productmanagement #productdesign #activelistening
So why are the products still so frustrating to use? Because “make it easier” is only a starting point, and when teams stop there, they set themselves up to fail.
https://uxdesign.cc/make-it-easier-is-not-a-product-strategy-5d0fdab1f76e
In the world of #design, many people use terms like #strategy, #innovation, and #culture loosely, often with different interpretations and perspectives. However, as with any business or organization, these concepts play a crucial role in the success of a #DesignProject or company. It’s essential to have a clear understanding of each term and how they relate to one another. https://bootcamp.uxdesign.cc/design-thinking-the-art-of-strategy-in-an-uncertain-world-ab93c121a9d2 #DesignStrategy
#design #strategy #innovation #culture #designproject #DesignStrategy
From beginning of time, #stories have been the primary means of #teaching, #learning, and #persuasion. Here's Jim Kouzes’ advice on how to get better at it.
#Storytelling #DesignStrategy #LeadershipSkills #LeadershipChallenge via @Forbes
#stories #teaching #learning #persuasion #storytelling #DesignStrategy #leadershipskills #leadershipchallenge
#OKRs should have an opinion. Without one, teams lack clear direction. Here's how to write unambiguous #objective statements. https://jeffgothelf.com/blog/writing-unambiguous-objectives/ #OutcomesOverOutpus #GoalSetting #ManagingByOutcomes #DesignStrategy #Facilitation #DecisionMaking via @jboogie
#okrs #objective #outcomesoveroutpus #goalsetting #managingbyoutcomes #DesignStrategy #facilitation #decisionmaking
Inspired by #Tesla’s apparently arbitrary #ProductDesign decisions, someone's decided to imagine what the company might make next. And the results are suitably bizarre. https://www.creativebloq.com/news/tesla-design-concepts #DesignStrategy #UX #DesignDecisions #DesignHumour #IndustrialDesign
#tesla #productdesign #DesignStrategy #ux #designdecisions #designhumour #industrialdesign
I liked the #GameTheory principles discussed in the video that reinforce the need for #collaboration as part of success in the business world:
- Avoid the #ZeroSum game thinking for the benefit of #cooperation by looking for options where both parties to win!
-When you find yourself in a Zero-sum game kind of #negotiation, you should adopt a #MimimaxStrategy to minimize your maximum #loss (makes sense?)
https://www.designative.info/2023/02/10/watch-3-game-theory-tactics-explained-from-big-think/
#gametheory #collaboration #zerosum #cooperation #negotiation #mimimaxstrategy #loss #DesignStrategy #businessstrategy #decisionmaking #teamwork
#Surveys are a pain to complete, and most people don’t invest much thought in filling them in, which means the #information they give is low-quality and unlikely to provide #strategic insight.
Talking to customers and asking open-ended questions yields better results. In most cases, you won't need to conduct more than a dozen such #interviews to gain a complete picture of customer #needs and #preferences.
#surveys #information #strategic #interviews #needs #preferences #userresearch #ux #design #productdiscovery #DesignStrategy
“Strategy is about setting yourself apart from the competition. It’s not a matter of being better at what you do—it’s a matter of being different at what you do,” once said Harvard Business School's Michael Porter.
#Strategy equals #choice between what to do and what not to do. Organizations with a solid approach to strategy will have a better chance at winning. https://www.forbes.com/sites/forbesnonprofitcouncil/2023/02/08/the-strategy-of-having-a-strategy/ #DesignStrategy #DecisionMaking
#strategy #choice #DesignStrategy #decisionmaking
#AI models rely on #inputs — as in #UserBehavior within a #product — to provide an #output — how the #experience changes for each unique #user. The challenge is determining which #events and #metrics to track and how to interpret them. With the right inputs, AI can enhance the #UserExperience in several ways, including 1) #recommendationAI, 2) #predictiveAI, and 3) #adaptiveAI.
https://ambitiousdesigner.substack.com/p/the-future-of-user-interfaces-ai #UX #ArtificialIntelligence #DesignStrategy
#ai #inputs #userbehavior #product #output #experience #user #events #metrics #userexperience #recommendationai #predictiveai #adaptiveAI #ux #artificialintelligence #DesignStrategy
I worked on #innovation projects for many companies for over 25 years and observed that people vary widely regarding their ability to handle #uncertainty and #ambiguity.
In this post, I cover techniques to build #EmotionalResilience as an individual and some #facilitation techniques to help #teams deal with uncertainty and ambiguity.
#BusinessDecisions #Collaboration #CreativeProcess #DecisionMaking #Design #DesignStrategy #PsychologicalSafety #Teamwork #UX
#innovation #uncertainty #ambiguity #EmotionalResilience #facilitation #teams #businessdecisions #collaboration #creativeprocess #decisionmaking #DesignStrategy #PsychologicalSafety #teamwork #ux #design
Let’s talk about some #negotiation and #ConflictResolution techniques to channel the energy of conflict into productive interaction, that is, constructive disagreement, an open exchange of #ideas, and #learning from different points of view.
https://www.designative.info/2022/05/28/project-management-negotiation-and-conflict-resolution/
#Collaboration #CreativeProcess #DecisionMaking #DesignStrategy #Facilitation #Innovation #PatrickLencioni #ProjectManagement #PsychologicalSafety #SharedUnderstanding #StakeholderManagement #Teamwork #TrustBuilding
#negotiation #conflictresolution #ideas #learning #collaboration #creativeprocess #decisionmaking #DesignStrategy #facilitation #innovation #PatrickLencioni #projectmanagement #PsychologicalSafety #sharedunderstanding #stakeholdermanagement #teamwork #trustbuilding
Adapting to product as a service (#PaaS) or #SharingModels in a #CircularEconomy could be difficult for those who derive a feeling of #safety and #identity from #ownership. How can businesses adapt their relationships with #users
#paas #sharingmodels #circulareconomy #safety #identity #ownership #users #ux #DesignStrategy
Dialog, action, and compromise are all needed to build successful, mutually supportive #relationships with your project’s #stakeholders. #UX #DesignStrategy #ProjectManagement #StakeholderManagement #StakeholderEngagement https://flip.it/_P4A-s
#relationships #stakeholders #ux #DesignStrategy #projectmanagement #stakeholdermanagement #StakeholderEngagement
Let me show you how to use #JobsToBeDone (#JTBD) to facilitate the two-way #negotiations between #leadership and #ProductTeams that allows for managing by #outcomes.
https://www.designative.info/2022/03/10/managing-by-outcomes-and-jobs-to-be-done/
#Agile #BusinessDecisions #ClaytonChristensen #Collaboration #ConsumerBehavior #CreativeProcess #DesignDecisions #DesignStrategy #Facilitation #JoshSeiden #LeanUX #OutcomesOverOutputs #ProblemFraming #ProductDefinition #ProductManagement #PsychologicalSafety #SharedUnderstanding #Visioneering #OKR
#jobstobedone #jtbd #negotiations #leadership #ProductTeams #outcomes #agile #businessdecisions #claytonchristensen #collaboration #consumerbehavior #creativeprocess #designdecisions #DesignStrategy #facilitation #joshseiden #leanux #outcomesoveroutputs #problemframing #productdefinition #productmanagement #PsychologicalSafety #sharedunderstanding #visioneering #okr
Appliance makers like #Whirlpool and #LG can't understand. They added #WiFi antennae to their latest dishwashers, ovens, and refrigerators and built #apps for them—and yet only 50 percent or fewer of their owners have connected them. What gives?
https://arstechnica.com/?p=1912143
#SmartDevices #SmartAppliances #UX #Design #DesignStrategy via @arstechnica
#whirlpool #lg #wifi #apps #smartdevices #smartappliances #ux #design #DesignStrategy