They say the economy has grown so much since then, but in the early 1990s you could quickly get a human on the phone 24 hours a day from most larger firms. The humans haven’t gotten more expensive, in real terms, especially given the virtualization and offshoring of call centers. It’s just that somebody has gotten so much richer we can’t afford for them to pick up. cf #EmilyStewart https://www.vox.com/23571375/no-call-center-phone-number-frontier-facebook

3/7… What's perhaps most insidious are some of the featured #editorials, shown as links on the page.

The most egregious is "Why are fewer women #investing in #shares?":
https://web.archive.org/web/20201108000949/https://www.abc.net.au/news/2019-05-24/why-are-fewer-women-investing-in-shares/11139454

This piece also from mid-2019 (this timeline is significant, see below) by business reporter, #EmilyStewart, is a #baitAndSwitch. The reader expects to learn…(3/7)