Satoshi Nagayasu · @snaga
30 followers · 358 posts · Server mstdn.socialユーザー企業の情シスに必要なのは、何はともあれ、まずは BA (Business Analysis) と ITIL だと思うんだよなー。
Andy Ferguson · @teknostatik
1 followers · 6 posts · Server mstdn.socialThings I'm likely to write about here are:
#Linux (especially #Ubuntu and #Debian)
#MechanicalKeyboards (especially #Corne and #FerrisSweep)
#Brompton
#i3WM
#ITSM
#Agile
#Thinkpads
#Music
This is also what I'm interesting in reading about.
#Music #thinkpads #agile #ITSM #i3wm #brompton #ferrissweep #corne #mechanicalkeyboards #Debian #Ubuntu #Linux
Jan Bartosik · @janbartosik
79 followers · 654 posts · Server witter.cz#candidate alert:
Mám tady volného #ITSM profíka z Prahy.
Mluví anglicky, persky a česky + CZ občanství.
Dělal ve Pharma a IT.
Je machr přes všechny ty ITIL, SLA, SLM, ISO, Kanban a další cool zkratky týkající se procesů. Umí vést lidi a pohybovat se v mezinárodním prostředí.
Vawns Murphy · @vawns
8 followers · 139 posts · Server mastodon.ieWant to know more about KPIs and OKRs? Daniel Breston and @sdi_institute have you covered: https://www.servicedeskinstitute.com/kpis-or-okrs-or-the-biggest-mistake-a-leader-can-make/?fbclid=IwAR3OipYYpqO9jJl85zf4fma_6RZrOQsvGNIoJPks-ia5rRBC6UqOFN7jrZ8- #ServiceDesk #ITSM #KPIs #OKRs
#servicedesk #ITSM #kpis #okrs
pezhore :arch_linux: · @pezhore
69 followers · 205 posts · Server hachyderm.ioDoes anyone have any recommendations for FOSS/Free as in Beer ITSM/Ticking systems?
Looking at extending a side project.
Dolf van der Haven 🐘🐓 · @dvdhaven
48 followers · 694 posts · Server mstdn.social
In their second "Myth or Fact", ISO's committee for service management discusses whether you must gain ISO/IEC 20000-1 certification to conform to the standards.
You can learn more on this intriguing topic through this link, as put together by our committee member Lynda Cooper: https://lnkd.in/eZHE4csm
#ITSM
#ISO20000
Vawns Murphy · @vawns
8 followers · 139 posts · Server mastodon.ieRT @itsm_tools
Here @vawns shares her top 13 tips for dealing with a crisis that doesn't involve hiding under your desk, chain-smoking, or mainlining vodka. https://buff.ly/3JsSuti #ITSM #ServiceDesk #ITIL
surching4me · @surching4me
15 followers · 85 posts · Server mstdn.social
My co-host of a Webinar "How to drive transformation through BPM; Find Success in the ‘How’ not the ‘What’ "
https://surching4me.com/how-to-drive-transformation-through-bpm-find-success-in-the-how-not-the-what/
#BPM, #BusinessProcesssManagement, #ITServiceManagement, #ITSM, #Navvia, #Process, #Tools
#tools #process #navvia #ITSM #ITServiceManagement #businessprocesssmanagement #bpm
surching4me · @surching4me
15 followers · 85 posts · Server mstdn.social
Am I the only one who feels like I have multiple personalities? There is simplyRik - Creative, Life Learner | ITSM Uncovered - IT Service Management Pro and 1stLt Rik - Squadron Commander with the Civil Air Patrol.... #itsm #itservicemanagement #civilairpatrol #creative
#creative #civilairpatrol #ITServiceManagement #ITSM
surching4me · @surching4me
15 followers · 85 posts · Server mstdn.social
So I took a walk and started talking about what working in IT Service Management is all about. If you don't know, might be worth a look. https://surching4me.com/make-happy-customers-lets-go-for-a-walk-now-as-i-share-life-in-it-service-management/ #itsm #itservicemanagement #walking #outdoors
#outdoors #walking #ITServiceManagement #ITSM
surching4me · @surching4me
15 followers · 85 posts · Server mstdn.social
What is the most understood IT Career? How about mine... IT Service Management. Spending some time to try to explain it because it is really not understood very well. #itsm #itservicemanagement #itcareers https://surching4me.com/what-is-its/
#itcareers #ITServiceManagement #ITSM
NetSec Kahn :verified_paw: · @CoachKahnsef
103 followers · 238 posts · Server infosec.exchange
Dolf van der Haven 🐘🐓 · @dvdhaven
42 followers · 509 posts · Server mstdn.social
Read my article on Service Management and Artificial Intelligence on the ISO website.
#artificialintelligence
#ai
#iso20000
#itsm
#servicemanagement
#ServiceManagement #ITSM #iso20000 #AI #artificialintelligence
Vawns Murphy · @vawns
8 followers · 119 posts · Server mastodon.ieRecording from a webinar I took part in last week about #ITSM & #automation. Thanks so much for looking after me @itSMFUK https://www.youtube.com/watch?v=iP0We4VM2sE
Vawns Murphy · @vawns
8 followers · 119 posts · Server mastodon.ie
Netzpalaver · @netzpalaver
6 followers · 14 posts · Server social.dev-wiki.deWelcher IT-Trend ist der ausschlaggebendste in 2023?
Statement von Alexander Weber, @Labtagon GmbH
#ITTrend #ServiceManagement #ESM #Ticketing #Vertragsverwaltung #ITSM #EnterpriseServiceManagement #Formulare #Matrix42
#ittrend #ServiceManagement #esm #ticketing #vertragsverwaltung #ITSM #enterpriseservicemanagement #Formulare #matrix42
Dolf van der Haven 🐘🐓 · @dvdhaven
24 followers · 213 posts · Server mstdn.social
Vawns Murphy · @vawns
8 followers · 117 posts · Server mastodon.ieRT @stephenmann
This online discussion on #ESM is today. Please join us if you have an interest and the time :)
#ITSM #RefreshCommunity https://twitter.com/stephenmann/status/1593640928396382209
Matt Beran · @mattberan
37 followers · 45 posts · Server hachyderm.ioStarted typing directions to a simple tech task (installing a printer in windows 11) and had #gpt3 write it for me.
Worked 100%
This is how I would be writing #knowledgebase articles in 2022.
#ITSM
Matt Beran · @mattberan
80 followers · 65 posts · Server hachyderm.ioStarted typing directions to a simple tech task (installing a printer in windows 11) and had #gpt3 write it for me.
Worked 100%
This is how I would be writing #knowledgebase articles in 2022.
#ITSM