I have to add that my #macbook with #opensuse #tumbleweed doesn't come back after hibernation/sleep. Please help #itsupport

AARNet is decommissioning CloudStor at the end of 2023. I tell my lab about it today and everyone is up in arms... didn't they get the email 6 months ago? Now they want me to work out how to migrate away from there. I end up being #ITsupport everywhere I work... #AcademicChatter

it feels like manufacturers intentionally make the "press enter for network boot" prompt after choosing to PXE boot a 4 second window so us ADD IT guys have to do it 8 times before we remember to stop walking away...

#IT #ITSupport #Helpdesk

First day back at the office for 2023.

User: "my inbox says it's full, but I've deleted everything".

Me: "have you emptied the deleted folder?"

User:"yes, it still says it's full"

:Looks at inbox, 2gb of 2gb used, deleted folder 1gb:

SMH
#ITSupport #talesfromtechsupport

OH uh... anyone in IT or security know if this is a big problem? XD

It's just our twitter handle as far as i know and uh...
Am hoping they don't fucking go father than that XD

#doxxing #kiwifarms #twitter #itsupport #help

Hmmm luv to spend several hours on Christmas eve attempting to work out how kid so thoroughly broke permissions on d drive that even taking ownership of all files and directories doesn't let me browse... >.<

(all games and a large number of apps installed on D: so it's not just a "i can't get to my stuff" problem)

#ITSupport

Nothing like taking a back seat while watching a client refrain from blowing up at tech support that needed to assist in software indstallation. Happy Wednesday! #ITsupport #sitbackandwatch #HappyWednesday

User: I'm a new starter and can't log in using the username and password I was given

Me: what username were you sent? (Knowing it hadn't been sent because I was waiting for details)

User: it's ****.***2@***.com

Me: that username doesn't exist, which is why it doesn't work.

User: but my manager said it would.

Me: I asked your manager for your correct details 2 weeks ago and never heard back.

User:...

Me: hello?

User:[cut off]

🤷🏻‍♂️
#ITSupport #TailsFromTechSupport

User: I'm a new starter and can't log in using the username and password I was given

Me: what username were you sent? (Knowing it hadn't been sent because I was waiting for details)

User: it's ****.***2@***.com

Me: that username doesn't exist, which is why it doesn't work.

User: but my manager said it would.

Me: I asked your manager for your correct details 2 weeks ago and never heard back.

User:...

Me: hello?

User:[cut off]

🤷🏻‍♂️
#ITSupport #TailsFromTechSupport

User: I'm a new starter and can't log in using the username and password I was given

Me: what username were you sent? (Knowing it hadn't been sent because I was waiting for details)

User: it's ****.***2@***.com

Me: that username doesn't exist, which is why it doesn't work.

User: but my manager said it would.

Me: I asked your manager for your correct details 2 weeks ago and never heard back.

User:...

Me: hello?

User:[cut off]

🤷🏻‍♂️
#ITSupport #TailsFromTechSupport

User: I'm a new starter and can't log in using the username and password I was given

Me: what username were you sent? (Knowing it hadn't been sent because I was waiting for details)

User: it's ****.***2@***.com

Me: that username doesn't exist, which is why it doesn't work.

User: but my manager said it would.

Me: I asked your manager for your correct details 2 weeks ago and never heard back.

User:...

Me: hello?

User:[cut off]

🤷🏻‍♂️
#ITSupport #TailsFromTechSupport

User: I'm a new starter and can't log in using the username and password I was given

Me: what username were you sent? (Knowing it hadn't been sent because I was waiting for details)

User: it's ****.***2@***.com

Me: that username doesn't exist, which is why it doesn't work.

User: but my manager said it would.

Me: I asked your manager for your correct details 2 weeks ago and never heard back.

User:...

Me: hello?

User:[cut off]

🤷🏻‍♂️
#ITSupport #TailsFromTechSupport

Just gave the following #ITsupport advice:

“Take two whiskys and call in the morning if the problem persists”

:-D