@craigmaloney Remember, even if you cancel and return, they've retained you as a customer (this goes for any subscription service).

Quit and don't go back.

And yeah, as Cory Doctorow notes, #VoteWithYourWallet is bullshit -- #MarketItHarder is not the solution to #MarketFailure and #monopoly

File complaints with your state's communications regulator, your city / county / state / national reps, your federal comms and competition regulators.