Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

We're working on England's urgent and emergency care strategy, and want to hear as many views as possible:
Have you seen good practice?
Where might we innovate?
What's your experience of care?

futureuec.crowdicity.com/

#nhs #SolvingTogether #NhsByDesign

Last updated 2 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

A special shout out to the growing band of and professionals helping to make sure we understand and meet the needs of people and communities for the next 74 years

#usercentreddesign #digitaltransformation #NhsByDesign #NHSBirthday

Last updated 2 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

So important: stress is a cognitive impairment
twitter.com/rachelcoldicutt/st

#NhsByDesign

Last updated 2 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

Drawn back to this blog post that I published 3 years ago today. Still pretty much where I stand on the skills and approaches we need to nurture in health and care
blog.mattedgar.com/2019/05/06/

#NhsByDesign #StartWithPeople #ImprovingTogether

Last updated 3 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

"If we can make our systems a little less “demanding on the brain”, a little less destructive of people’s work-life balance..." Important post from Tosin
digital.nhs.uk/blog/design-mat

#NhsByDesign

Last updated 3 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

111 online show and tell day. I'm always impressed by the team's openness to user insight. Choice quote from today: "We in the team really didn't want to do this, but we tried it and it worked for users"

#NhsByDesign

Last updated 3 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

Inspired by “The notion of design as the ‘Third Carer’" - Ab Rogers quoted by Lord Ajay Kakkar, chair of the King’s Fund in (paywalled) HSJ article

#NhsByDesign

Last updated 3 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

Calling all suppliers on the gov Digital Outcomes and Specialists framework: NHS Digital needs your help to scale user-centred design approaches throughout delivery. See Digital Marketplace for details digitalmarketplace.service.gov

#servicedesign #NhsByDesign

Last updated 4 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

97 people on this morning's product development show and tell for demos of three important new services in support of covid vaccinations. Awesome achievement and a masterclass in how to .

#ShowTheThing #NhsByDesign

Last updated 4 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

If you design or build products or services for the NHS and you’ve never heard of the NHS digital service manual, then it’s time to take a look - new on our blog today
digital.nhs.uk/blog/design-mat

#NhsByDesign

Last updated 4 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

Watch some of my brilliant colleagues talking about user-centred design at NHS Digital. So proud of this team twitter.com/NHSDigital/status/

#NhsByDesign

Last updated 4 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

Enjoying this podcast conversation about the value of clinical user experience, and why it has been neglected for so long twitter.com/JamesSomauroo/stat

#NhsByDesign

Last updated 4 years ago

Matt Edgar · @mattedgar
869 followers · 1641 posts · Server mastodon.me.uk

In case you missed it, good stuff from Brigit in the NHS App team, including how to involve people with low digital skills in remote user research
twitter.com/NHSDigital/status/

#NhsByDesign

Last updated 4 years ago