We're working on #NHS England's urgent and emergency care strategy, and want to hear as many views as possible:
Have you seen good practice?
Where might we innovate?
What's your experience of care?
#SolvingTogether #NHSbyDesign
https://futureuec.crowdicity.com/
#nhs #SolvingTogether #NhsByDesign
A special shout out to the growing band of #UserCentredDesign and #DigitalTransformation professionals helping to make sure we understand and meet the needs of people and communities for the next 74 years #NhsByDesign #NHSBirthday
#usercentreddesign #digitaltransformation #NhsByDesign #NHSBirthday
So important: stress is a cognitive impairment #NHSbyDesign
https://twitter.com/rachelcoldicutt/status/1542872659586867201
Drawn back to this blog post that I published 3 years ago today. Still pretty much where I stand on the skills and approaches we need to nurture in health and care #NHSbyDesign #StartWithPeople #ImprovingTogether
https://blog.mattedgar.com/2019/05/06/mostly-service-design-the-health-and-care-edition/
#NhsByDesign #StartWithPeople #ImprovingTogether
"If we can make our systems a little less “demanding on the brain”, a little less destructive of people’s work-life balance..." Important #NHSbyDesign post from Tosin
https://digital.nhs.uk/blog/design-matters/2022/trying-to-be-less-demanding-on-the-brain
111 online show and tell day. I'm always impressed by the team's openness to user insight. Choice quote from today: "We in the team really didn't want to do this, but we tried it and it worked for users" #NHSbyDesign
Inspired by “The notion of design as the ‘Third Carer’" - Ab Rogers quoted by Lord Ajay Kakkar, chair of the King’s Fund in (paywalled) HSJ article #NHSbyDesign
Calling all #ServiceDesign suppliers on the gov Digital Outcomes and Specialists framework: NHS Digital needs your help to scale user-centred design approaches throughout delivery. See Digital Marketplace for details #NhsByDesign https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/13092
97 people on this morning's product development show and tell for demos of three important new services in support of covid vaccinations. Awesome achievement and a masterclass in how to #ShowTheThing. #NhsByDesign
If you design or build products or services for the NHS and you’ve never heard of the NHS digital service manual, then it’s time to take a look - new on our blog today
https://digital.nhs.uk/blog/design-matters/2020/10-ways-the-nhs-digital-service-manual-can-help-you
#NhsByDesign
Watch some of my brilliant colleagues talking about user-centred design at NHS Digital. So proud of this team https://twitter.com/NHSDigital/status/1325770400593227777?s=19 #NhsByDesign
Enjoying this podcast conversation about the value of clinical user experience, and why it has been neglected for so long #NhsByDesign https://twitter.com/JamesSomauroo/status/1320983639920943104
In case you missed it, good stuff from Brigit in the NHS App team, including how to involve people with low digital skills in remote user research #NhsByDesign
https://twitter.com/NHSDigital/status/1315673154841387009