In case you missed the presentation at #SupportDriven #SDExpo: #EveryoneCanContribute: Making #Support Effective Through Contributions
#supportengineering #customersupport #management http://cynthiang.ca/2022/10/20/presentation-everyone-can-contribute-making-support-effective-through-contributions/
#supportdriven #sdexpo #EveryoneCanContribute #support #SupportEngineering #customersupport #management
Summary and Thoughts on Being/Becoming a Staff #Support #Engineer at #GitLab
featuring @lkozloff @drewblessing & Will Chandler
#promotion #SupportEngineering #TechSupport http://cynthiang.ca/2022/06/09/summary-and-thoughts-on-being-becoming-a-staff-support-engineer/
#support #engineer #gitlab #promotion #SupportEngineering #techsupport