Is @Microsoft going to debundle Teams and Office? One report says that's exactly what'll happen. #ucoms #UCaaS @MicrosoftTeams http://ow.ly/yCI950NRHMQ
M&A news: @Nextiva Acquires AI Company @Simplify360 to Transform How Businesses Deliver Amazing Support Across Online Channels. Adds social media, reputation management, live chat and helpdesk CRM. #ucoms #UCaaS #CCaaS #CX http://ow.ly/hgpi50NN2hi
In honor of @Mitel 's 50 anniversary, I spoke with several of their leaders to understand where the company’s been and where it is now: Mitel Today – Offering Choice for Customers and Partners. @BCstrat #ucoms #ucaas http://ow.ly/rbcc50NM5vO
Four Reasons to Incorporate Archiving into Your Communications Technology Strategies - the need for an effective archiving solution is only growing as orgs rely on digital comms. #UCaaS #ucoms @intermedia_net @BCstrat http://ow.ly/Byfk50NEchw
EC 2023 – All Abuzz About #AI. My takeaways from #EnterpriseConnect. Video interviews with @NICECXone @cresta @srkolman @EdwinMargulies @EdifyCMO @edifycx @SpokePhone @jasonkerr @PolyCompany #UCaaS #ucoms #CCaaS #cctr @BCstrat http://ow.ly/XPap50NAtHc
#cctr #CCaaS #ucoms #UCaaS #enterpriseconnect #ai
Four Reasons to Incorporate Archiving into Your Communications Technology Strategies - my latest @nojitter article. @intermedia_net #ucoms #UCaaS http://ow.ly/uVk650NAe6G
If you're at #EnterpriseConnect, come to the #UCaaS + #CCaaS session today at 3:00 - with me, @Vonage @RingCentral @GoTo @Genesys - https://schedule.enterpriseconnect.com/session/ucaas-plus-ccaas-what-are-the-use-cases-where-are-the-hurdles/891075
#CCaaS #UCaaS #enterpriseconnect
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RT @evankirstel
The @tekvizion 360 program dramatically accelerates the entire #testing function. Get access to the industry’s most comprehensive lab, automation tools, and a top-notch testing team – all for a single annual subscription.
https://www.tekvizion.com/tekvizion-360/ #cisco #CIO #CTO #ucaas #ccaas
https://twitter.com/EvanKirstel/status/1639019190039515136
#CCaaS #UCaaS #cto #cio #cisco #testing
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RT @Vonage
What are the most likely use cases for #UCaaS + #CCaaS? We're joining the conversation with @blairplez at #EC23. Here's a preview. https://bit.ly/42tgUvr @nojitter #Cloudcomm
https://twitter.com/Vonage/status/1638262439149031449
#cloudcomm #ec23 #CCaaS #UCaaS
Looking forward to my session next week at #EC23 #EnterpriseConnect23 : #UCaaS Plus #CCaaS: What are the Use Cases, Where are the Hurdles? #ucoms #cctr #CX http://ow.ly/Eccu50Noqu3
#cx #cctr #ucoms #CCaaS #UCaaS #enterpriseconnect23 #ec23
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RT @arnoldjon
Am 1 of 12 @SCTCconsultants members speaking @enterprisecon - how many will you see? #enterpriseconnect #HybridWork #ucoms #ucaas #cctr #ccaas #collaboration https://www.sctcconsultants.org/ @SteveLeaden @MelissaSwartz @DaveMichels @tbrannen @martha_buyer @EnglishEenglish @blairplez
https://twitter.com/arnoldjon/status/1633837167440171008
#collaboration #CCaaS #cctr #UCaaS #ucoms #hybridwork #enterpriseconnect
Great to see more integrated #UCaaS & #CCaaS offerings - @Cisco Webex Contact Center Now Certified for @MicrosoftTeams Teams. #ucoms #cctr http://ow.ly/KWwr50NbhNH
Microsoft Teams AI updates for chat, Rooms Pro Management - @OpenAI and more. @MicrosoftTeams #ChatGPT #UCaaS #ucoms http://ow.ly/5c9v50N8ML5
#UCaaS Plus #CCaaS: What are the Use Cases, Where are the Hurdles? Getting ready for my session at #EnterpriseConnect23. Execting a great panel with @Genesys @GoTo @Vonage @RingCentral @nojitter @enterprisecon http://ow.ly/lc1150N0TXl
#enterpriseconnect23 #CCaaS #UCaaS
Great articlel -
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RT @arnoldjon
Why Service Providers Need Continuous Testing to Support Microsoft Teams - my latest guest post, for @tekvizion - https://www.tekvizion.com/2023/01/31/why-service-providers-need-continuous-testing-to-support-microsoft-teams/ #ucoms #ucaas @MicrosoftTeams @BCstrat #hybridwork
https://twitter.com/arnoldjon/status/1626697217259065375
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RT @tekvizion
You should just plug in your device and everything will work perfectly right? Well that's often not the case. Learn from tekVizion's own Darlene Smith about the importance of #devicetesting. #collaboration #UCaaS https://hubs.li/Q01CrzxV0
https://twitter.com/tekvizion/status/1625893986555551744
#UCaaS #collaboration #devicetesting
Why Service Providers Need Continuous Testing to Support @MicrosoftTeams - by @arnoldjon for @tekvizion. #ucoms #UCaaS http://ow.ly/5Jxq50MSlLy
.@RingCentral Announces Extended and Expanded Strategic Partnership Agreement with @Avaya - minimum seat commitments and a better aligned incentive structure. #ucoms #UCaaS #CCaaS http://ow.ly/ShuN50MSgUu
Avaya announces restructuring plan - @Avaya files for bankruptcy, draws $780M in new financing. Expands relationship with @RingCentral #ucoms #UCaaS #CCaaS http://ow.ly/YZEJ50MScga
I now know of 4 really good analyst relations or consultant relations professionals, plus 2 content writers who were laid off recently. If you're looking to hire, let me know so I can put you in touch. #layoffssuck #ucoms #UCaaS #CCaaS #CX #cctr
#cctr #cx #CCaaS #UCaaS #ucoms #layoffssuck