Blair Pleasant · @blairplez
89 followers · 337 posts · Server noc.social

Is @Microsoft going to debundle Teams and Office? One report says that's exactly what'll happen. @MicrosoftTeams ow.ly/yCI950NRHMQ

#UCaaS #ucoms

Last updated 2 years ago

Blair Pleasant · @blairplez
89 followers · 336 posts · Server noc.social

M&A news: @Nextiva Acquires AI Company @Simplify360 to Transform How Businesses Deliver Amazing Support Across Online Channels. Adds social media, reputation management, live chat and helpdesk CRM. ow.ly/hgpi50NN2hi

#cx #CCaaS #UCaaS #ucoms

Last updated 2 years ago

Blair Pleasant · @blairplez
89 followers · 335 posts · Server noc.social

In honor of @Mitel 's 50 anniversary, I spoke with several of their leaders to understand where the company’s been and where it is now: Mitel Today – Offering Choice for Customers and Partners. @BCstrat ow.ly/rbcc50NM5vO

#UCaaS #ucoms

Last updated 2 years ago

Blair Pleasant · @blairplez
89 followers · 320 posts · Server noc.social

Four Reasons to Incorporate Archiving into Your Communications Technology Strategies - the need for an effective archiving solution is only growing as orgs rely on digital comms. @intermedia_net @BCstrat ow.ly/Byfk50NEchw

#ucoms #UCaaS

Last updated 2 years ago

Blair Pleasant · @blairplez
89 followers · 315 posts · Server noc.social

EC 2023 – All Abuzz About . My takeaways from . Video interviews with @NICECXone @cresta @srkolman @EdwinMargulies @EdifyCMO @edifycx @SpokePhone @jasonkerr @PolyCompany @BCstrat ow.ly/XPap50NAtHc

#cctr #CCaaS #ucoms #UCaaS #enterpriseconnect #ai

Last updated 2 years ago

Blair Pleasant · @blairplez
89 followers · 313 posts · Server noc.social

Four Reasons to Incorporate Archiving into Your Communications Technology Strategies - my latest @nojitter article. @intermedia_net ow.ly/uVk650NAe6G

#UCaaS #ucoms

Last updated 2 years ago

Blair Pleasant · @blairplez
89 followers · 304 posts · Server noc.social

If you're at , come to the + session today at 3:00 - with me, @Vonage @RingCentral @GoTo @Genesys - schedule.enterpriseconnect.com

#CCaaS #UCaaS #enterpriseconnect

Last updated 2 years ago

Blair Pleasant · @blairplez
89 followers · 293 posts · Server noc.social

---
RT @evankirstel
The @tekvizion 360 program dramatically accelerates the entire function. Get access to the industry’s most comprehensive lab, automation tools, and a top-notch testing team – all for a single annual subscription.
tekvizion.com/tekvizion-360/
twitter.com/EvanKirstel/status

#CCaaS #UCaaS #cto #cio #cisco #testing

Last updated 2 years ago

Blair Pleasant · @blairplez
88 followers · 287 posts · Server noc.social

---
RT @Vonage
What are the most likely use cases for + ? We're joining the conversation with @blairplez at . Here's a preview. bit.ly/42tgUvr @nojitter
twitter.com/Vonage/status/1638

#cloudcomm #ec23 #CCaaS #UCaaS

Last updated 2 years ago

Blair Pleasant · @blairplez
88 followers · 286 posts · Server noc.social

Looking forward to my session next week at : Plus : What are the Use Cases, Where are the Hurdles? ow.ly/Eccu50Noqu3

#cx #cctr #ucoms #CCaaS #UCaaS #enterpriseconnect23 #ec23

Last updated 2 years ago

Blair Pleasant · @blairplez
87 followers · 269 posts · Server noc.social

---
RT @arnoldjon
Am 1 of 12 @SCTCconsultants members speaking @enterprisecon - how many will you see? sctcconsultants.org/ @SteveLeaden @MelissaSwartz @DaveMichels @tbrannen @martha_buyer @EnglishEenglish @blairplez
twitter.com/arnoldjon/status/1

#collaboration #CCaaS #cctr #UCaaS #ucoms #hybridwork #enterpriseconnect

Last updated 2 years ago

Blair Pleasant · @blairplez
86 followers · 257 posts · Server noc.social

Great to see more integrated & offerings - @Cisco Webex Contact Center Now Certified for @MicrosoftTeams Teams. ow.ly/KWwr50NbhNH

#cctr #ucoms #CCaaS #UCaaS

Last updated 2 years ago

Blair Pleasant · @blairplez
84 followers · 249 posts · Server noc.social

Microsoft Teams AI updates for chat, Rooms Pro Management - @OpenAI and more. @MicrosoftTeams ow.ly/5c9v50N8ML5

#ucoms #UCaaS #chatgpt

Last updated 2 years ago

Blair Pleasant · @blairplez
83 followers · 238 posts · Server noc.social

Plus : What are the Use Cases, Where are the Hurdles? Getting ready for my session at . Execting a great panel with @Genesys @GoTo @Vonage @RingCentral @nojitter @enterprisecon ow.ly/lc1150N0TXl

#enterpriseconnect23 #CCaaS #UCaaS

Last updated 2 years ago

Blair Pleasant · @blairplez
82 followers · 232 posts · Server noc.social

Great articlel -
---
RT @arnoldjon
Why Service Providers Need Continuous Testing to Support Microsoft Teams - my latest guest post, for @tekvizion - tekvizion.com/2023/01/31/why-s @MicrosoftTeams @BCstrat
twitter.com/arnoldjon/status/1

#hybridwork #UCaaS #ucoms

Last updated 2 years ago

Blair Pleasant · @blairplez
82 followers · 228 posts · Server noc.social

---
RT @tekvizion
You should just plug in your device and everything will work perfectly right? Well that's often not the case. Learn from tekVizion's own Darlene Smith about the importance of . hubs.li/Q01CrzxV0
twitter.com/tekvizion/status/1

#UCaaS #collaboration #devicetesting

Last updated 2 years ago

Blair Pleasant · @blairplez
82 followers · 225 posts · Server noc.social

Why Service Providers Need Continuous Testing to Support @MicrosoftTeams - by @arnoldjon for @tekvizion. ow.ly/5Jxq50MSlLy

#UCaaS #ucoms

Last updated 2 years ago

Blair Pleasant · @blairplez
82 followers · 222 posts · Server noc.social

.@RingCentral Announces Extended and Expanded Strategic Partnership Agreement with @Avaya - minimum seat commitments and a better aligned incentive structure. ow.ly/ShuN50MSgUu

#CCaaS #UCaaS #ucoms

Last updated 2 years ago

Blair Pleasant · @blairplez
82 followers · 221 posts · Server noc.social

Avaya announces restructuring plan - @Avaya files for bankruptcy, draws $780M in new financing. Expands relationship with @RingCentral ow.ly/YZEJ50MScga

#CCaaS #UCaaS #ucoms

Last updated 2 years ago

Blair Pleasant · @blairplez
82 followers · 216 posts · Server noc.social

I now know of 4 really good analyst relations or consultant relations professionals, plus 2 content writers who were laid off recently. If you're looking to hire, let me know so I can put you in touch.

#cctr #cx #CCaaS #UCaaS #ucoms #layoffssuck

Last updated 2 years ago