Reminder: if you need help with user interviews, I wrote a whole guide on the topic. I also prepare some templates and a nice deck of "user interview question cards” (printable + Miro/Fijam template) to help you streamline the process.
https://stephaniewalter.design/blog/the-expert-guide-to-user-interviews/

#UserInterview #UXResearch

UX is Not Dead, It’s Just Misunderstood (12min): https://uxmag.com/articles/ux-is-not-dead-its-just-misunderstood
Let’s discuss user advocacy in business and how to align departments toward prioritizing users for meaningful and impactful outcomes.
#UXResearch #UXStrategy

UX research tools on a budget. https://bootcamp.uxdesign.cc/ux-research-tools-on-a-budget-a-comprehensive-list-5d6e1c0613be
From OBS to webcam advice and software, a nice list for recording research on a budget. I really like the “get a second” mouse tip, I’ll definitely keep this in mind next time I do in person testing.
#UXResearch #RecordingResearch

How to uncover deep insights into unmoderated studies: https://usabilityhub.com/blog/enhancing-unmoderated-studies
Great tips by Michele Ronsen, including how to collect qualitative data, think aloud protocols, mixing quant and qual, comparing segments, using session recording, etc.
#UXResearch #UnmoderatedStudies

6 tips to avoid the “yes we already knew that” when presenting UX research reports:
- start with stakeholder interviews to clarify what they already (think they) know,
- combine methods
- include extreme users when recruiting
- build aha moment
- present the findings in a narrative
- and remember that it’s normal they feel that way too due to the hindsight bias (by Soyeon Lee)
https://uxdesign.cc/how-you-can-create-non-obvious-ux-research-insights-157828aa7b77
#UXResearch #UXReporting

How to Conduct Contextual Inquiry in Usability Testing: https://adamfard.com/blog/contextual-inquiry
A short introduction to this method that involved interacting with users in their usual context (aka you go to them where they are using your product / service), why use them, when, when not to, pros and cons
#UXMethods #UXResearch

Unmoderated User Tests: https://dscout.com/people-nerds/unmoderated-user-testing
Optimize and Scale Your Research: when to use unmoderated user testing, some advice to optimize them, but also, very important, when you want to avoid this method by Nikki Anderson-Stanier
#UXResearch

Why UX Researchers should be dungeon masters: https://uxdesign.cc/why-ux-researchers-should-be-dungeon-masters-b5784576d218
A fun parallel between D&D and user research (makes a lot of sense, haha, I love table-top role playing)
#UXResearch #DnD

The Trap in UX Research: https://medium.com/@chrisshiqin/the-trap-in-ux-research-f41084442d28
What do you do when user express solutions and not problems? You interpret those as “problem statements”, go beyond the surface level and try to find the root cause.
#UXResearch #ProblemStatement

I manage the Games & Interactive Technology Lab, a student-led lab for UX Research at Claremont Graduate University and we’re running a survey on team dynamics at work.

If you are on a team (2+ people performing similar tasks or pursuing similar work goals), we would like to hear from you. This should only take 3-5 minutes. All responses are anonymous. https://cgu.co1.qualtrics.com/jfe/form/SV_6mxZOZ7yWMaq2AS

Thank you for your time!
#teamdynamics #survey #UXResearch #UXR #uxdesign

How to Run Remote User Research: https://medium.com/mixed-methods/how-to-run-remote-user-research-like-a-boss-b3729954f03
A couple of interesting tips to help you schedule and conduct remote user research in the most efficient way possible. By Lindsey Renee
#UXResearch #RemoteResearch

Need help with user research synthesis? Here you go
A Miro template: https://buff.ly/3NXiCQh
An article with many nice tips and tricks: https://buff.ly/33JqUGN
by Nikki Anderson
#UXResearch #Synthesis

How to Conduct a Heuristic Evaluation: https://www.nngroup.com/articles/how-to-conduct-a-heuristic-evaluation/
Always a good reminder, how to review your product for usability issues using some evaluation template
#UXMethod #UXResearch #HeuristicEvaluation

Sneak a Peek Behind the Scenes with Contextual Inquiry: https://dscout.com/people-nerds/behind-scenes-contextual-inquiry
If want to gently stalk your users, here is how (joke aside it’s a very interesting method if you work on tools that will be used by employees, for example) by Nikki Anderson-Stanier
#UXMethod #ContextrualInquiry #UXResearch

Democratization won’t save research: https://uxdesign.cc/democratization-wont-save-research-d438b7b590b8
Very interesting read on how to actually democratize research, aka, help people understand what it is instead of having anyone do it. TL;DNR: If you’re trying to improve your research impact, involve your partners and stakeholders! Just make sure it’s a collaboration and not a handoff. Don’t use democratization to solve a lack of bandwidth. Even if you do it well, you probably won’t save any time doing it. By David Tang
#UXResearch

How Will Developments in AI Impact UXR? Researchers Weigh In: https://buff.ly/3oZ19NK
I’m happy to see we go beyond “chatGPT can do anything” and into more critical thinking into where can AI help us with our work, but also, what are the limits and the things to be careful about.
#UXResearch #AI #UXandAI

The value of continuous research: https://www.proofofconcept.pub/p/the-value-of-continuous-research
Research is a force multiplier, not a blocker, it helps find confirm you are in the right track and find new opportunities! by David Hoang
#UXResearch #ContinuousResearch #UXDesign

How and Why to Include Users in UX Workshops: https://www.nngroup.com/articles/including-users-workshops/
Discovery, empathy, design, prioritization and critique workshop, you can invite users to each of those, but the strategy and method for each will be different
#UXResearch #UXWorkshop #UserParticipation

Rigorous research vs customer conversations:https://www.rallyuxr.com/post/what-separates-rigorous-research-from-customer-conversations
The distinction between both is very important, because a lot of people will have conversation and try to convince it's research, then base design decisions on biased data. What are the risks and costs of each mode of learning, plus learn when and how to use each one effectively. By Christopher Nash
#UXResearch

When It's Worth Conducting Research with Non-Users: https://dscout.com/people-nerds/research-non-users
talking to people how are not using (yet?) your product can bring you a lot of valuable insights as well. They still need to be in your target audience, but, might not be using your product
#UXResearch