mgladdish · @mgladdish
36 followers · 160 posts · Server mastodon.org.uk

I'm looking to add a new feature to uxforms.com and looking for advice.

We're starting to log which step of a multi-step form is viewed and when, per user. The challenge is how to display this in a dashboard to admins?

Sankey diagrams seem common in web analytics programs, as do filterable data tables.

Any other good ways of through e.g. to highlight ? Don't want to build shiny charts that don't actually help understand the data.

#visualising #UserJourneys #webforms #dropoffs

Last updated 2 years ago

ianames · @ianames
367 followers · 1575 posts · Server mastodon.me.uk

Something not fully formed brewing in my head about how are great in complicated domains (a la ) but not as effective in complex domains where cause and effect aren't clear. Has anyone else felt this, and what models did you use instead?

#UserJourneys #cynefin #servicedesign

Last updated 2 years ago

Stef Walter · @stephaniewalter
323 followers · 109 posts · Server front-end.social


Analytics is a key ingredient in understanding common user journeys. This doesn't represent the user journey though, be careful, only the path some people went through on your site nngroup.com/articles/analytics

#UserJourneys #analytics

Last updated 2 years ago