I'm looking to add a new feature to https://uxforms.com and looking for advice.
We're starting to log which step of a multi-step form is viewed and when, per user. The challenge is how to display this in a dashboard to admins?
Sankey diagrams seem common in web analytics programs, as do filterable data tables.
Any other good ways of #visualising #userJourneys through #webforms e.g. to highlight #dropoffs ? Don't want to build shiny charts that don't actually help understand the data.
#visualising #UserJourneys #webforms #dropoffs
Something not fully formed brewing in my head about how #UserJourneys are great in complicated domains (a la #cynefin) but not as effective in complex domains where cause and effect aren't clear. Has anyone else felt this, and what models did you use instead? #ServiceDesign
#UserJourneys #cynefin #servicedesign
#UserJourneys #Analytics
Analytics is a key ingredient in understanding common user journeys. This doesn't represent the user journey though, be careful, only the path some people went through on your site https://www.nngroup.com/articles/analytics-pathways/?utm_source=stephaniewalter.design&utm_medium=weeklylinks