@craigmaloney Remember, even if you cancel and return, they've retained you as a customer (this goes for any subscription service).
Quit and don't go back.
And yeah, as Cory Doctorow notes, #VoteWithYourWallet is bullshit -- #MarketItHarder is not the solution to #MarketFailure and #monopoly
File complaints with your state's communications regulator, your city / county / state / national reps, your federal comms and competition regulators.
#VoteWithYourWallet #MarketItHarder #marketfailure #monopoly
@pluralistic Thanks for this, it's useful and desperately needed.
"Vote with your wallet" is part of the "market it harder" solution mindset to market failures. And it Does Not Work.
I'd only started to realise this in recent years. One mention from about a year ago at HN:
https://news.ycombinator.com/item?id=26423351
It's also helpful to remember that private enterprise also has a regulatory capture problem, though there it's called the #PrincipleAgentProblem or just straight up #fraud
And it's taken seriously when it's enacted against stokcholders and financiers.
#VoteWithYourWallet #BullshitIdeasThatMustDie #Neoliberalism #MarketFundamentalism #MarketFundamentalists #Libertarianism #GetPolitical
#PrincipleAgentProblem #fraud #VoteWithYourWallet #BullshitIdeasThatMustDie #neoliberalism #marketfundamentalism #MarketFundamentalists #libertarianism #GetPolitical