Rant: #AAAColorado member user experience sucks in various ways, seems no serious / professionals truly in charge, care about frictionless user service experience. Don't know how much blame goes to Auto Club Group ACG president/CEO Joseph Richardson in Dearborn, Michigan vs. #AAA #Colorado president/CEO Tony DeNovellis. AAA CO / ACG merger may have done much brand, reputational damage for AAA.☹️😡👎