Wasn't sure if I would be home today so had a delivery via Aust Post redirected to my local Post Office. This has triggered this sequence of events:

SMS and push notification stating my package will be delivered today by 2:40pm - ok correct but strangely worded as it's going to the PO not my home.

A tracking update to state the package has arrived at my local PO - so it's arrived but it's not yet ready for collection - confusing!

A second set of SMS/push msgs to say “The Postie has been delayed we are sorry we will deliver later today" - err but it's already at the PO!

A tracking update to state the package is ready for collection from PO, timestamped prior to the "sorry we are running late" msgs.

Yep not confusing in any way at all!

#AustraliaPost #AustPost