TSM at Work · @tsmatwork
13 followers · 157 posts · Server noc.social

Keep that tight, folks. Otherwise your least favorite parts of history will repeat themselves. And you will have only yourselves to blame in your so-called allegedly as they say . doesn’t even begin to describe that feeling.

#awkward #mortem #post #blameless #loop #feedback

Last updated 2 years ago

Me No Troll · @wa
134 followers · 1153 posts · Server mastodon.uno
Ondine Bruch · @veroandi
191 followers · 545 posts · Server mastodon.social

Interesting chapter from the Site Reliability Engineering book about Google’s Postmortem Philosophy:

"Postmortem Culture: Learning from Failure"

sre.google/sre-book/postmortem

#google #development #failure #blameless #incident #learning #knowledge #engineering #developers #devops

Last updated 2 years ago

Mike Wyer · @BigBeardyGeek
33 followers · 52 posts · Server hachyderm.io

A post-incident review had phrases like "an engineering mistake caused ..." and "the offending PR was reverted".

I suggested removing the judgemental language and sticking to the plain facts.

Just got a big thank you from the author:
"I would never have written it that way if it was about somebody else"

Not only is the doc now much better (we got some good lessons for everyone), we're both having much better days for that small bit of feedback.

#sre #blameless #feedbackisagift

Last updated 2 years ago

Leonardo Amaral · @pqatsi
19 followers · 33 posts · Server conversafiada.net

A postura com a qual abordamos a derrota do na é um perfeito ensaio do porque as empresas não toleram nem adotam o como gestão de incidentes.

E num exercício de fé, propago mais uma vez a palavra do @fernandoike

fernandoike.com/pt/2017/08/21/

#Brasil #copa #blameless

Last updated 2 years ago

craquemattic 🏳️‍🌈 · @dtauvdiodr
230 followers · 237 posts · Server mastodon.art

New blog post: "The Tao of Blamelessness" is a short piece about a controversial word that has become a symbol of my own struggle with CPTSD and understanding human emotion.

sounding.com/2022/11/24/tao-of

#mindfulness #emotion #sre #blameless #resilience

Last updated 2 years ago

If anyone is looking for a new series to get sucked into, might I recommend The . It's a beautiful and book published by an indie publisher. It's got adventure. it's got action. It's got beautiful, heartwarming scenes that filled me with warm fuzzies, reminiscing on the better parts of my childhood. HIGHLY RECOMMEND! and the sequel is coming out this week & it carries on with the same energy & awesomeness as the first book. bookshop.org/p/books/the-blame

#book #blameless #wholesome #middlegrade #fantasy

Last updated 2 years ago