Phone update. I deleted the Google Voice app, and now I can place and receive calls/texts. I did a force stop on my phone app, started it up again, and now the microphone works. I fixed my phone by myself, after two weeks of #BoostMobile "support."
However, when I login to my Boost account online or the app, it's full of the previous number owner's personal information, and her account was suspended, so I suspect that was part of the problem.
New depths for #BoostMobile. Twice they lied to me today. When I called to get my account number and transfer PIN, the service staff said they couldn't give it to me without calling me on my phone (which is of course out of service, thanks to them), so I had to go to the Boost Mobile store for confirmation. Went through the whole "escalation" thing again, but this time they let slip they weren't forwarding me to Tech Support but to Retention, each time, just to make it hard for me.
Another phone call to #BoostMobile. The operator insisted my phone can't make/receive calls/texts because of faulty cell phone towers. I pointed out I'm calling from my wife's phone, also a Boost customer, who experiences no such troubles.
I told the operator to try calling my number and seeing what message she gets. First she called my wife's phone, then hung up on me. Called back, got tech support, he gave me the same excuse and told me to wait 24β72 hours.
Filed another BBB report.
See, #BoostMobile and #MintMobile were merely incompetent. They lost my phone number through incompetence, I fought them for three weeks over incompetence.
#RealID is a #conservative conspiracy to obstruct, harass, and create criminals where there were none. All my paperwork (driver's license, social security, tax returns, military record, etc.) except my birth certificate (clerical error) list my legal name as W, so the MN DPS-DVS has decided my court order for name change is invalid.
#boostmobile #mintmobile #realid #conservative
Phone issues aren't improving. #BoostMobile still hasn't unlocked my phone. I'm on my fifth phone call with them and the second call facilitated by #MintMobile. I haven''t had a working phone for a week. And it seems that if someone's working too long on a task (more than three minutes), Boost just cuts the call.
Progress and No Progress: #BoostMobile still insists my phone is unlocked and Mint needs to activate the SIM card. #MintMobile still insists Boost has locked my phone and they can't continue processing my new account. Even with both representatives on a party line, they insist this.
Boost told me it would take 48 hours to unlock my phone; it's been 72 hours, and they've asked for another day to process this request.
I fly out in three days. I need my working number for calls and to use Square.
Update: #BoostMobile locked my phone, but they can't find my account (to unlock it) because I transferred to Mint. #MintMobile can't complete the transfer because my phone is locked.
So, I got a call today with a voicemail on my personal phone. I have #BoostMobile (yes, I know) and can't get in even though I'm sure my PIN is right. I contacted their customer support via chat, which said, "Sorry, can't help you. Call the 800 number. " The 800 number essentially says the same thing and disconnects me. Their support account on #TheBirdSite is also useless. Yah.
Boost Mobile Fixed their Bill Payment Issues. π±πΆπ΅ #BoostMobile #Boost #Android #iOS
Customers in various states, such as California, New York, Texas, and Florida, have reported network-related issues. https://www.androidinfotech.com/boost-mobile-fixed-bill-payment-issues/?utm_source=dlvr.it&utm_medium=mastodon
#boostmobile #boost #android #iOS
@angrypassenger5 now you buy a new cell phone from #boostmobile !! you can experience the best wi-fi experience right now only with #boost !!!
@Dunkelman no freedom is when you inject two pound of marijona into your self and then go to the #boostmobile store and then you buy a cell phone plan and then you get to experience the best wi-fi experience with #boost mobile!!