How to Apologize to a Customer When Something Goes Wrong

Check it out! 👇
https://hbr.org/2023/05/how-to-apologize-to-a-customer-when-something-goes-wrong

#DigitalArticle #CustomerService #CustomerExperience #CrisisManagement #BusinessManagement #BusinessCommunication

If you send a professional email introducing two people—one senior and one junior—who do you expect to write the next "thank you for the introduction" email?

Let's say neither requested the introduction; you just think the two people would like to know each other (but you asked permission from the senior person).

#EmailEtiquette #CorporateLife #BusinessCommunication

Master the Art of the Pitch with our latest article! 💼🚀 Learn to craft compelling narratives, engage audiences, and attract investors. Discover real-life success stories and unlock your pitch potential. 🌟

Read the full article here: https://medium.com/@charleslangeconsultant/the-art-of-the-pitch-crafting-compelling-narratives-to-attract-investors-and-customers-1aea136e34b7

#PitchPerfect #Entrepreneurship #BusinessCommunication #Storytelling

Maybe those executives want their teams in the office because they they’ve become #technology laggards?

“The reason they want to have people back in the office is … about how they feel like they don’t have their finger on the pulse of the organization… But they’re missing out on the conversation because they’re not in the tools where people are having that conversation.”

#BusinessCommunication #RemoteWork
https://www.bloomberg.com/news/articles/2023-02-10/zoom-slack-holdouts-make-office-life-miserable-for-others?utm_campaign=news&utm_medium=bd&utm_source=applenews&leadSource=uverify%20wall

How Can I Build Good Business Communication?

#Businesscommunication is a term used for official conversations used in the professional space. Communication is basically divided into two parts namely formal and informal. Informal #communication is used in our daily life where we do not set any sort of boundaries for our language.

Learn more at: https://qr.ae/prCtp5

Email is convenient but a letter might be better #Email #BusinessCommunication

https://betanews.com/2022/12/15/email-is-convenient-but-a-letter-might-be-better/