Who decided that all the benches in the park should be metal, so you can't sit down without asbestos pants
#CivicDesign

Apolitical is hosting a free workshop on Service Design in Government. Register using this link if interested.
#civicDesign #serviceDesign

https://apolitical.co/events/how-to-use-service-design-in-government

We don't need better UX for surveillance, we need better governance & regulation of it. Great to see this @STOPSpyingNY kudos.

https://www.stopspying.org/latest-news/2023/3/16/class-action-claims-amazon-illegally-hid-its-biometric-surveillance-from-go-store-customers-in-nyc
#civictech #civicdesign

Launched a new website for the 40th Ward Office of Chicago this morning - everything appears to be working and I didn’t break the internet. WIN-WIN! I wrote about this #WordPress and #CivicDesign project on my blog if you are interested: https://alwaysopen.design/a-civic-minded-redesign/

Can we complain here like we used to do in The Bird Place?
Trying to get a new passport for our son, and the runaround is ridiculous, and the lack of any accountability for, say, citizen experience is palpable.
Where my #civicdesign peeps at?

12 best ways to get cars out of cities—ranked by new research:

https://theconversation.com/12-best-ways-to-get-cars-out-of-cities-ranked-by-new-research-180642

I am seeing a lot of work is being done (or is gathering momentum) for car-free zones in the cities. The next couple of years are huge for civic design and civic tech practitioners. #civictech #civicdesign #urbandesign #townplanning #proptech

Towards a new era in sustainable design—Studding the façade of Ikea in Vienna are 160 trees that naturally cool the building by 1.5oC. They were planted in accordance with the city’s Urban Heat Island-Strategy Plan.

https://frameweb.com/article/insights/why-a-new-year-may-mark-a-new-era-for-sustainable-design?utm_source=Frame+Newsletters+VinishGarg&utm_campaign=8e7286d29c-EMAIL_CAMPAIGN_11_08_2022_14_17__COPY_01&utm_medium=email&utm_term=0_cd91c750f2-8e7286d29c-33995506&mc_cid=8e7286d29c&mc_eid=f127138f15

#civicdesign #proptech #architecture

If Outcome 2023 is the product UX and systems kitchen, the content design and civic tech ingredients are pouring in—the oven is at 8 degrees in Chandigarh.

Watch out https://www.outcomeconf.com/program/, and the call for proposals is open. #UX #designconference #civicdesign #contentstrategy

A summer reading list for public servants: 2022:

They have mentioned my comments on @shannonmattern's book—"A City Is Not A Computer" https://apolitical.co/solution-articles/en/a-summer-reading-list-for-public-servants-2022

#civictech #civicdesign #townplanning

One in every 10 residents of Argentina lives with an impairment in hearing, sight or mobility.

A civic tech and digital governance case study which says—"Participation must be designed to ‘leave no one behind’" #civictech #civicdesign #government

https://peoplepoweredhub.squarespace.com/news-content/including-people-with-disbilities-argentina

👋🏻 an overdue #introduction. I’m a designer and strategist currently working to improve government products and services. (A long, long time ago, I used to say “if only asking ‘why’ was a job…” turns out it is!) #Design #DesignResearch #DesignStrategy #ServiceDesign #TransitionDesign #CivicTech #PublicInterestTech #CivicDesign #CivicServiceDesign #PublicInterestDesign #SciComm #SciComms (1/x)

An apartment building in Amsterdam prioritizes maximal material quality, customization by residents and sustainable resource management.

https://www.frameweb.com/article/living/how-this-amsterdam-apartment-complex-responds-to-the-housing-crisis #urbandesign #civicdesign

How Civic Tech Got a Pandemic Upgrade

For many cities, Covid-19 was a catalyst for boosting their digital presence and shifting services online. Here’s what’s driving municipal technology’s much-needed reboot.

https://www.bloomberg.com/news/features/2022-11-17/civic-tech-gets-an-upgrade-as-cities-emerge-from-covid

I see that @cydharrell is mentioned in this post. #civictech #civicdesign #servicedesign

Buildings produce about 40% of global carbon emissions. From Kyoto to Amsterdam, architects are looking to recycle them https://www.bloomberg.com/news/features/2022-11-23/sustainable-construction-how-to-refurbish-upcycle-and-green-old-buildings via CityLab @business #civicdesign #architecture

The most beautiful intersection is of service design, system thinking, UX, content strategy, and civic design. You are welcome to join us at the Outcome 2023, in Chandigarh.
https://www.outcomeconf.com/program/ #UXconference #contentstrategy #systemthinking #civicdesign #civictech #Chandigarh #UXIndia

Radical Participatory Design: Decolonizing Participatory Design Processes

Presentation (video, slide deck, and sketchnote) by Victor Udoewa at the Civic Design 2021 virtual conference:
https://rosenfeldmedia.com/civic-design-2021/sessions/radical-participatory-design-decolonizing-participatory-design-processes/

#ParticipatoryDesign
#CivicDesign
#Decolonization
#PluriversalDesign

Thinking about the risks and opportunities of using the Venn diagram to help teams visualize data flows between multiple institutions and actors. Do you have a story where a Venn helped or hindered communications? #dataviz #hciux #venndiagram #civicdesign

📷 Whitney Mast https://mathfordayz.weebly.com/weekly-work/venn-ding

IPCC Report Outlines How to Create Livable, Sustainable Buildings and Cities: https://www.treehugger.com/ipcc-report-create-sustainable-buildings-cities-5225125 #civicdesign #urbandesign #civictech

“Breathe: rushing will not help”, says @DigitalServBund@twitter.com’s @MagdaZadara@twitter.com and recommends young digital gov’t units:
• You’ll tempted to skip the basics—don’t
• Open your mind to wicked problems and surprises
• Learn for others, rather than comparing yourself to them

#CivicDesign

“Breathe: rushing will not help”, says @DigitalServBund@twitter.com’s @MagdaZadara@twitter.com and recommends young digital gov’t units:
• You’ll tempted to skip the basics—don’t
• Open your mind to wicked problems and surprises
• Learn for others, rather than comparing yourself to them

#CivicDesign