Tourism in the metaverse: Can travel go virtual?
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https://www.mckinsey.com/industries/travel-logistics-and-infrastructure/our-insights/tourism-in-the-metaverse-can-travel-go-virtual
#ItArchitecture #ConsumerInsights #BrandingAndBrandStrategy #Innovation #DisruptiveTechnology #TravelLogisticsAndInfrastructure #InsightsOnTravelLogisticsAndInfrastructure
#itarchitecture #consumerinsights #brandingandbrandstrategy #innovation #disruptivetechnology #travellogisticsandinfrastructure #insightsontravellogisticsandinfrastructure
US consumers send mixed signals in an uncertain economy
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https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/us-consumers-send-mixed-signals-in-an-uncertain-economy
#ConsumerInsights #UnitedStates #GrowthMarketingN#38;SalesInsights
#consumerinsights #unitedstates #growthmarketingn
The individual health insurance market in 2023
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https://www.mckinsey.com/industries/healthcare/our-insights/the-individual-health-insurance-market-in-2023
#ConsumerInsights #UnitedStates #HealthCarePayors #IndividualInsurance #InsightsOnHealthcareSystemsAndServices
#consumerinsights #unitedstates #healthcarepayors #individualinsurance #insightsonhealthcaresystemsandservices
Modern marketing: Six capabilities for multidisciplinary teams
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https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/modern-marketing-six-capabilities-for-multidisciplinary-teams
#BigData #DigitalStrategyAndOrganization #Multichannel #MarketingStrategy #MarketingSpendingEffectivenessAndRoi #MarketingOrganization #DigitalMarketing #CustomerLifecycleManagementAndCrm #CustomerExperienceAndLoyalty #ConsumerInsights #Cmo #BrandingAndBrandStrategy #GrowthMarketingN#38;SalesInsights
#bigdata #digitalstrategyandorganization #multichannel #marketingstrategy #marketingspendingeffectivenessandroi #marketingorganization #digitalmarketing #customerlifecyclemanagementandcrm #customerexperienceandloyalty #consumerinsights #CMO #brandingandbrandstrategy #growthmarketingn
Winning in telecom CX
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https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/winning-in-telecom-cx
#ConsumerInsights #CustomerExperienceAndLoyalty #DigitalStrategyAndOrganization #Growth #Analytics #Telecommunications #OurInsights
#consumerinsights #customerexperienceandloyalty #digitalstrategyandorganization #growth #analytics #telecommunications #ourinsights
Online sales and subscriptions will shape tomorrow’s car financing journey
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https://www.mckinsey.com/industries/automotive-and-assembly/our-insights/online-sales-and-subscriptions-will-shape-tomorrows-car-financing-journey
#ConsumerInsights #Europe #Automotive #Aftermarket #AutomotiveAndAssemblyInsights
#consumerinsights #europe #Automotive #Aftermarket #automotiveandassemblyinsights
Eat, play, love: How Gen Z is shaping Korea’s grocery retailers
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https://www.mckinsey.com/industries/retail/our-insights/eat-play-love-how-gen-z-is-shaping-koreas-grocery-retailers
#Multichannel #ConsumerInsights #RetailAndConsumerGoods #RetailInsights
#multichannel #consumerinsights #retailandconsumergoods #retailinsights
Similar yet different: Meet today’s consumer of dairy and alternatives
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https://www.mckinsey.com/industries/agriculture/our-insights/similar-yet-different-meet-todays-consumer-of-dairy-and-alternatives
#ConsumerInsights #Agriculture #FoodAndAgriculture #ConsumerPackagedGoods #RetailAndConsumerGoods #AgricultureInsights
#consumerinsights #agriculture #foodandagriculture #consumerpackagedgoods #retailandconsumergoods #agricultureinsights
Similar yet different: Meet today’s consumer of dairy and alternatives
Check it out! 👇
https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/similar-yet-different-meet-todays-consumer-of-dairy-and-alternatives
#ConsumerInsights #Agriculture #FoodAndAgriculture #ConsumerPackagedGoods #RetailAndConsumerGoods #InsightsOnConsumerPackagedGoods
#consumerinsights #agriculture #foodandagriculture #consumerpackagedgoods #retailandconsumergoods #insightsonconsumerpackagedgoods
8 Ways to enhance Your Call Center Customer Experience. http://dlvr.it/Sk58QY #CustomerThink #CustomerExperience #ConsumerInsights
#customerthink #customerexperience #consumerinsights
Recession Ready: Keys to Delivering Sustainable CX in an Uncertain Market http://dlvr.it/SjvX9T #CustomerThink #CustomerExperience #ConsumerInsights
#customerthink #customerexperience #consumerinsights
Can We Know When We Don’t Know What We Don’t Know? http://dlvr.it/Sjl73r #CustomerThink #CustomerExperience #ConsumerInsights
#customerthink #customerexperience #consumerinsights
Everything You Should Know About Customer Profitability Analysis http://dlvr.it/Sjjmnp #CustomerThink #CustomerExperience #ConsumerInsights
#customerthink #customerexperience #consumerinsights
Customer Lifetime Value: The Metric that Helps Build Customer Loyalty http://dlvr.it/SjgkBv #CustomerThink #CustomerExperience #ConsumerInsights
#customerthink #customerexperience #consumerinsights
The Never Normal Customer http://dlvr.it/SjZ5hZ #CustomerThink #CustomerExperience #ConsumerInsights
#customerthink #customerexperience #consumerinsights
Back To The Future: AI Transforms The Contact Center http://dlvr.it/SjV44V #CustomerThink #CustomerExperience #ConsumerInsights
#customerthink #customerexperience #consumerinsights
The Human Experience = Human Economics: CX and EX in the Real World http://dlvr.it/SjQvVx #CustomerThink #CustomerExperience #ConsumerInsights
#customerthink #customerexperience #consumerinsights
This IS Personal. How Customer Service Can Build Relationships One Customer at a Time. http://dlvr.it/SjNfzR #CustomerThink #CustomerExperience #ConsumerInsights
#customerthink #customerexperience #consumerinsights
Datafication of Customer Relationships http://dlvr.it/Sj5ClS #CustomerThink #CustomerExperience #ConsumerInsights
#customerthink #customerexperience #consumerinsights
Why Your Customer’s Needs Have to Be Top Of Mind http://dlvr.it/Shn831 #CustomerThink #CustomerExperience #ConsumerInsights
#customerthink #customerexperience #consumerinsights