Change is not Improvement

https://management.curiouscatblog.net/2006/01/25/change-is-not-improvement/

How will we know that a change is an improvement?

#management #continual_improvement #data #evidence_based_decision_making

Role of Statistics in Quality and Productivity Improvement by George E. P. Box.
https://williamghunter.net/george-box-articles/role-of-statistics-in-quality-and-productivity-improvement

"(1) what is the role of #statistics in the process of investigation and discovery
(2) how can we extrapolate results from the particular to the general and
(3) how can we evaluate possible #management changes so that they truly benefit an organization."

#data #evidence_based_decision_making #quality #productivity #continual_improvement

"...You manage processes such as thinking up a new way to use computer technology differently than you manage a process to manufacture tires. But the idea that you don’t manage and improve the process just because the process seems discontinuous is a mistake..."

https://management.curiouscatblog.net/2005/11/16/managing-innovation/

#managing #innovation #process_thinking #continual_improvement

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

https://management.curiouscatblog.net/2015/03/10/transforming-a-management-system-a-case-study-from-the-madison-wisconsin-police-department/

"What are we trying to become?

A community oriented, decentralized, highly interactive, diverse police department staffed by members who share organizational values, are well trained, committed, sensitive and courteous...

An organization that is noted for its high-level community confidence"

#police #management #systems_thinking #respect_for_people #continual_improvement

Japan Airlines using #Toyota_Production_System Principles

https://management.curiouscatblog.net/2005/08/23/japan-airlines-using-toyota-production-system-principles/

"The team carried out their project by encouraging personnel to take on challenges. The team discovered that staff needed to learn that making a mistake while acting proactively was not a problem. The problem lay in not attempting to do anything at all."

#management #continual_improvement #lean_thinking

I believe the act of formally making a prediction is critical to improving the learning process. I think prediction and examination of results is rarely done. And I think it is a very powerful component to creating an organization that can improve rapidly.

https://management.curiouscatblog.net/2005/07/14/management-is-prediction/

#data #learning #experiment #systems_thinking #continual_improvement