"In conclusion, individuals who ended up coming out of scandals with the least amount of damage are the ones whose public (and media) believe and accept that they had really gone through a period of introspection..."

"It is the public (and the media) that will decide when your punishment time is over..."

Excellent explanation in dutch which is linked to a situation happening in Belgium #belgium #excuses #media #public #scandal #introspection #crisiscommunication

https://www.finn.agency/nl/crisiscommunicatie-hoe-overleef-je-een-schandaal/

I am just amazed at the level of PR stupidity being shown by the President, Athletic Director, & Board of Trustees at Northwestern University. My goodness you have the world-renowned Northwestern Madill School of Journalism and incredibly strong Marketing & PR programs. What don’t you get about the crisis communications issue you have created and continue to worsen? #northwesternuniversity #crisiscommunication

My purpose-driven independent consultancy practice that is just a phone call, text, dm, flight, car ride, etc. away when a cause, community or organization finds themselves in the middle of a crisis, emergency or disaster, and does not know where to even begin in confronting and handling it all, and who to turn to for crisis communications support and guidance, is launching in two days on 05/29/2023.

#RanyLCrisisComms #rlcrisiscomms #crisiscommunication #riskcommunication #litigationPR

Build customer trust now. Then, when you’re breached, loss of reputation will cost you a little less. Alternatively, do nothing, now, and say the following after the breach: “We take your data and privacy seriously”. That’ll work juuust great! #Breach #CrisisCommunication #InfoSec #RiskManagement

Hi, I am Robin.

I'm a #security professional currently based in #Munich, #Bavaria, #Germany. Joined the #Fediverse in April 2022.

My main fields of expertise are #CrisisManagement and #CrisisCommunication.

I hold a master's degree in #polisci / #PoliticalScience, #history, and #linguistics. My research focus was on #PoliticalExtremism.

Oh, and I founded my first #LUG in 1994. Yes, I am old.

#introductions #introductionpost

The current Rackspace FAQ on their security incident might be in the top 5 of the worst crisis communications ever. This is a great example of how you blow any latent trust your customers might have.

#CrisisCommunication #IncidentResponse #infosec #trust

With so many computer engineers - and people with related skills - joining the Mastodon servers, I am hoping that someone can develop an interface or app that allows media services and government to communicate across servers in the event of an emergency or crisis. Is this doable?

#ComputerEngineer #CrisisCommunication #Emergencies #Journalists #Media

#introduction

Hi, I am Robin.

I'm a #security professional currently based in #Munich, #Bavaria, #Germany.

My main fields of expertise are #crisismanagement, #cybersecurity, and #crisiscommunication. I have more than 20 years of domain experience in these fields.

I hold a master's degree in #polisci / #politicalscience, #history, and #linguistics. My research focus was on #totalitarianism.

Oh, and I founded my first :linux: #LUG in 1994.

#introductions