David H Deans · @dhdeans
4 followers · 109 posts · Server newsie.social

Contact Center as a Service Gains AI Benefits buff.ly/446wXyP - - "Generative AI and growing maturity of Conversational AI will accelerate Contact Center platform replacement"

#customercare #Technology #innovation #trends

Last updated 1 year ago

:mastodon: L.Yo :startrek: · @NiemPseu
366 followers · 1344 posts · Server mastodon.nl

Group Team

Voor wat betreft een .

Dit betreft geen technisch defect, dit hoort zo bij een Long Coffee.

Normaal wordt bij een kop koffie of espresso het water in 1 x door de koffie geperst, waardoor je sneller een kopje koffie heeft, echter bij een Long Coffee is dit anders.

Het water wordt er pulserend, dus in kleine beetjes opgegooid en loopt langzaam door. Ook gaat het apparaat 2 x bonen malen, hiermee een kop filterkoffie nagebootst. 🤪

#longcoffee #customercare #delonghi

Last updated 1 year ago

:mastodon: L.Yo :startrek: · @NiemPseu
366 followers · 1343 posts · Server mastodon.nl

Group Team

Beste,

Dank voor je reactie.

Het is zo dat je met de ECAM 290.21.B 2 kopjes espresso tegelijk kan zetten maar geen 2 kopjes koffie tegelijk. 🤔 😑

#customercare #delonghi

Last updated 1 year ago

Deskxpand · @Deskxpand
0 followers · 6 posts · Server mastodon.social
Deskxpand · @Deskxpand
0 followers · 5 posts · Server mastodon.social
AlexandraSamuel.com🇨🇦🇺🇸 · @awsamuel
1179 followers · 520 posts · Server social.coop

I don’t generally miss but I’m realizing the piece really served a psychological function. Now that I’ve stopped using Twitter, customer service irritants that I used to resolve by tweet linger and annoy me.

#twitter #customercare

Last updated 2 years ago

T · @T
282 followers · 642 posts · Server social.tabathawood.com

~ deleted and redrafted toot ~

Thank you so much to everyone who offered help with my customer support problem yesterday when a support advisor at told me I had to talk to a supervisor by phone call to resolve a complaint, despite knowing I am and could not do so. I appreciate all the input and advice.

I have deleted the thread as the issue is now resolved thanks to the actions of another, disability-aware support advisor. 💛

#disabilityrights #accessibility #customercare #apple #deaf

Last updated 2 years ago

T · @T
271 followers · 584 posts · Server social.tabathawood.com

Hi folx, because I am feeling cranky, can you reply to this post with examples of GREAT customer care please? Especially if you are disabled and wherever you are in the world.

I am real tired of complaining about this stuff and want to highlight the good.

#disabilityrights #accessibility #customercare

Last updated 2 years ago

T · @T
271 followers · 579 posts · Server social.tabathawood.com

So, if I have explained to customer care that I am Deaf and must communicate by text, but they refuse to further my complaint unless via a phone call, what's my next move? Because I need to get this phone fixed and I will be damned if I will be discriminated against.

Feel free to Boost.

#disabilityrights #accessibility #customercare #apple

Last updated 2 years ago

T · @T
270 followers · 549 posts · Server social.tabathawood.com

This, after they discriminated against me as a Deaf customer (“my supervisor will call you”) and assumed I have $1300 to put on hold to get a replacement device even though I’ve paid for Apple Care. I told them multiple times throughout the chat that I was not happy with the support I was given and was actually pretty angry. This is so incredibly inappropriate.

#apple #customercare #disabilitydiscrimination #badcustomerservice

Last updated 2 years ago

Kevin Karhan :verified: · @kkarhan
540 followers · 18361 posts · Server mstdn.social

@dx @mbonsma had it often enough to avoid it and rather rent a car or take a flight, cuz then I can blame myself's bad planning [car] or at least have to reimburse me on an already pretty reliable transport [planes]...

IMHO should take lessions on and from 's !

#jr #Japan #serviceculture #customercare #db #PassengerRights #EU

Last updated 2 years ago

iCyberFighter · @iCyberFighter
265 followers · 187 posts · Server infosec.exchange

@stux This is really impressive!

#customerservice #customercare

Last updated 2 years ago

Derek Piazza 🤓 · @mayor
277 followers · 2077 posts · Server smugglersbbs.com

This Just In: Who is ? Does anyone have a phone number to ?

#johnmastodon #customercare

Last updated 2 years ago

· @lewisjam03
0 followers · 3 posts · Server mstdn.jp

AmeeraTel is a complete provider of outsourcing solutions. It combines the latest state of the art technology with quality customer care and commitment to excellence. We are recognized by clients in the BPO industry as the benchmark in providing the highest level of quality in customer service.

Visit us:- ameeratel.com/inbound-services

(businessprocessoutsourcing)

#serviceexperience #customercare #customersupport #customerservicedepartment #customerservicerepresentatives #customerservice #livechat

Last updated 2 years ago

· @lewisjam03
0 followers · 4 posts · Server mastodon.cloud

AmeeraTel is a complete provider of outsourcing solutions. It combines the latest state of the art technology with quality customer care and commitment to excellence. We are recognized by clients in the BPO industry as the benchmark in providing the highest level of quality in customer service.

Visit us:- ameeratel.com/

(businessprocessoutsourcing)

#livechat #customerservice #customercare #serviceexperience #customerserviceagents #customerservicedepartment #customersupport

Last updated 2 years ago

flo :verified: · @fasnix
606 followers · 2402 posts · Server dresden.network

Könnt ihr mir bitte bei meiner helfen?

Als ausgebildeter -Systemkaufmann verfüge ich über viele Jahre im verschiedener Branchen / als -Agent (), sowohl , als auch und auf und (C1).

Ich suche eine Anstellung (30-40 h) in , möglichst mit @tim als oder in 100% (). .

Wäre super, wenn ihr mir Hinweise auf geben könntet, an die ich meine schicken könnte 🙂

Gerne und Danke!

#jobsuche #it #erfahrung #online #kundenservice #customercare #ecommerce #onlineshop #b2c #b2b #deutsch #englisch #dresden #burohund #homeoffice #workfromhome #unternehmen #bewerbung #boost

Last updated 2 years ago

Caroline Jarrett · @Cjforms
114 followers · 41 posts · Server mastodon.social

“Stop using no-reply email addresses”
New blog post from me, in which I rant about why no-reply email addresses are a bad idea (and, more constructively, offer some suggestions about what to do when they are unavoidable)

effortmark.co.uk/stop-using-no

#ux #conversion #contentdesign #email #customercare

Last updated 2 years ago

flo · @fasnix
460 followers · 1124 posts · Server dresden.network

? Nicht mehr so ganz 😎

Bereits im August 2018 hatte ich mich hier registriert.
Nach meinem Profil-Umzug auf dresden.network heißt es, ich sei heute, 31. Oktober 2022, beigetreten 😶

Ich bin Florian, wobei mich alle, außer meiner , Flo rufen.
Ich höre auch auf fasnix 😉

Schwuler Single mit , liebe , fahre gern , stamme vom und lebe in .

Beruflich im / zu Hause und momentan wieder mal auf .

Viel-Booster mit breiter Themen-Palette 😂

Ich tröte auf und .

"Vom Twitter-Suchti zum Mastodon-Suchti"?

Mal schauen ...

Danke für's Lesen und Folgen 🙂

PS: 1.000 Zeichen finde ich zu viel!

#neuhier #familie #hund #musik #fahrrad #bodensee #dresden #ecommerce #customercare #jobsuche #deutsch #englisch #esperanto

Last updated 2 years ago

Parliamo di news! · @parliamodinews
15 followers · 87554 posts · Server masthead.social
Parliamo di news! · @parliamodinews
15 followers · 87554 posts · Server masthead.social