🔥 Hot take: Most product roadmaps are just wishlists disguised as plans. Instead of chasing features, focus on solving real customer problems, iterating based on feedback, and delivering value incrementally.
#ProductManagement #Roadmapping #CustomerCentric

Know Your Customers’ “Jobs to Be Done”

https://hbr.org/2016/09/know-your-customers-jobs-to-be-done #JTBD #customercentric

3 things you can do now to increase your chances of success in your next design journey.

https://www.cesarrg.com/improve-your-design/

#design #customercentric #techniques #productinnovation

Customers are not there to drive decisions about your product, but to validate yours

https://medium.com/user-experience-design-1/customers-are-not-there-to-drive-decisions-about-your-product-but-to-validate-yours-44cc0de8dae2 #customercentric #products

Insights into the future of #datasharing were shared at TANGO consortium's second workshop, where @norbloc's co-founder Vitalii Demianets provided valuable overview of fully #decentralisedsolutions for #customercentric #datamanagement in the financial sector.

#horizoneu

It's great to be customer centric. But there are also customers not worth having.

Help them find the exit for them. Show them directly if need be.

And focus on the ones who truly care about your product and spend your ressources on helping them realize the full potential of your product.

#customercentric #customers #churn #customersuccess

Adopting a #CustomerCentric approach can be challenging. Companies need to understand that it’s not just about asking #customers what they want and then delivering it to them. It’s about creating an environment that prioritizes the customer’s #experience and #needs, from the moment they first engage with the company to the moment they receive their #product or #service. https://firdaushassan.medium.com/customer-centricity-the-key-to-product-success-87c94395593f #UX #CX #UserExperienceDesign

I'm not sure much gets my marketing juices flowing more than knowing we just did something that's...

1.) Clearly customer-centric. (Such as ditching stock photography or our previously-big mega menu on the website)

2.) Obviously better than what it was previously

The good news? In marketing, there's plenty of opportunities for this.

Just one way we're continuing to work on this: Getting rid of the word "we" anywhere we can.

#marketing #customercentric

What do you #productmanagement people think about technical skills?

In a Gartner #survey earlier this year, only 12% of Product Managers thought engineering skills (coding, testing, scripting) were important, and only 29% thought technical design skills (solution architecture, technical architecture, system design) were important!

Are PMs finally delegating the "how" to their engineering teams, and refocusing on the "what" and the "why"?

#productled #customercentric #continuousdiscovery

RT @ITSquOd@twitter.com

- Ciao, dovremmo recuperare dei dati dal gestionale
- Ok, di quando?
- Del 2014, prima dell'attacco ransomware
- Ma abbiamo cambiato i PC e i sistemi operativi due volte nel frattempo
- Eh, ma ce ne siamo accorti adesso

#ITsquOd #ransomware #customercentric

🐦🔗: https://twitter.com/ITSquOd/status/1379373643923394564