The one-word mission statement every business MUST practice: listen

#CustSvs #Listen 👂

🎧 http://ow.ly/yfrX50NRMYi

Another secret to marketing excellence. Study competitors. Highlight their shortcoming. For digitizing pictures, it’s sluggishly SLOW (weeks or months) to complete orders.

The lesson--Do this:
💨 http://ow.ly/rmhi50MLh5z
💨 http://ow.ly/4tzF50MLh5y

/Mitch
#BusinessTip #Marketing #smallbusiness #CustSvs

Does anyone else do this? When customers use our live support, we know what city they are from. Very helpful as if it's 2 pm in Connecticut, it's only 11 am in Calif, so we are respectful not to say “good morning.” Show you care for ECS--Extraordinary Customer Service. #CustSvs

Let’s see how this goes. Does anyone have a horrible experience with a photo scanning service? The names and details of what happened. Your #feedback can inspire everyone to do better, dazzle, and improve. #CustSvs

✨ http://ow.ly/xAFf50JXBey