Alex Jimenez · @AlexJimenez
360 followers · 3212 posts · Server mas.to
Alex Jimenez · @AlexJimenez
359 followers · 3189 posts · Server mas.to
Anime of Japan · @anime
27 followers · 1324 posts · Server wakoka.com
Alex Jimenez · @AlexJimenez
358 followers · 3158 posts · Server mas.to

Zach Hamilton of Synovus Bank shares why it’s critical to continually enhance the digital experience for customers and how that impacts the bank’s customer acquisition and retention goals.

bai.org/banking-strategies/sup

#cx #banking #finserv #fintech

Last updated 1 year ago

Japan Pop News · @news
21 followers · 8344 posts · Server wakoka.com
Allan Svelmøe Hansen · @svelmoe
72 followers · 722 posts · Server hachyderm.io

Getting a popup about my "experiences using the website" 15 seconds into my first ever visit....
well, okay .... my experience is rather low.

And then getting the same popup when using 'back'.... my guess is they don't handle blocked cookies well.

#cx #ux

Last updated 1 year ago

Mark Chick · @DurableAce
177 followers · 585 posts · Server mstdn.social

La is barely underway and yet the season is just around the corner.

Let’s get our diaries ready for the season, starting with the World Cup.

#velophants #Cycling #crossiscoming #veldrijden #cxworldcup #cx #cyclocross #vuelta

Last updated 1 year ago

Josh Tong · @JoshTong
62 followers · 18 posts · Server hci.social

Great case study about one of my favorite sites. How Bookshop.org fulfills its brand promise through user-friendly, community-minded experiences for readers, bookstore managers, and affiliates.

content-technologist.com/books @thecontenttech

#contentstrategy #contentdesign #cx

Last updated 1 year ago

Mark Chick · @DurableAce
171 followers · 570 posts · Server mstdn.social

Floodlit cyclo-cross near Swindon returns next month.

This is a great series of races. There’s nothing like turning yourself inside out of an evening after work in the dark 🙂

Highly recommended if you’re in the area.

my.raceresult.com/255551/info

#crossiscoming #biketooter #veldrijden #cyclocross #cx

Last updated 1 year ago

Alex Jimenez · @AlexJimenez
351 followers · 3058 posts · Server mas.to
Alex Jimenez · @AlexJimenez
347 followers · 3016 posts · Server mas.to

Abbas Merchant, Executive Vice President and Chief Marketing Officer of Regions Bank, discusses how his team focuses on the customer experience by leveraging data and analytics.

bai.org/banking-strategies/dri

#cx #banking #finserv #fintech

Last updated 1 year ago

Dominic Tyer · @Dominic_Tyer
204 followers · 587 posts · Server mas.to

How can pharma commercial organisations achieve true customer-centricity?

It starts with creating the right foundations for omnichannel success.

Read more in my latest article for PME magazine.

pmlive.com/pme#/reader/49600/2

#omnichannel #customerexcellence #customerexperience #cx #lifesciences #pharma

Last updated 1 year ago

Alex Jimenez · @AlexJimenez
342 followers · 2973 posts · Server mas.to

SVP of Product at Drift, Matt Tippets, talks about ways can improve the customers experience offerings of finserv providers

fintechmagazine.com/articles/f

#cx #banking #finserv #fintech #ai

Last updated 1 year ago

Customers don't recall an experience by the sum of every moment, there are only 2 key experiences that they base their overall experience on.

youtu.be/v0thnt4CF-k

#customerexperience #nps #journeymap #cx #peakendrule #xfiles #customerpsychology

Last updated 1 year ago

Alex Jimenez · @AlexJimenez
338 followers · 2891 posts · Server mas.to

Looks like Microsoft renamed Yammer to Viva Engage. I'm not going to get too attached to it, because...y'know...it's Microsoft. They'll change it again in a few years.

#branding #cx

Last updated 1 year ago

MAGMOE · @magmoe
53 followers · 9795 posts · Server ol2ol.com
MAGMOE · @magmoe
53 followers · 9753 posts · Server ol2ol.com
Bristol Cyclo-Cross · @BristolCX
19 followers · 23 posts · Server toot.bike

Our friends over at are putting on a summer race this Sunday. It’s on their usual course at .

Separate races for all ages and abilities. U6-U10s race for free.

Enter online or on the day. Details here:

britishcycling.org.uk/events/d

#cheltenhamandcountycyclingclub #cyclocross #pittvillepark #cx #biketooter #cycling

Last updated 1 year ago

CranfordTeague · @cranfordteague
6 followers · 32 posts · Server techhub.social

I'm thinking about building a live, 3 day (6 hours) cohort-based course for designers, developers, and managers on how to run and participate in effective design reviews.

You’ll learn how to ask and answer questions that move your project forward. I’ve taught/consulted on this topic for over 15 years. Now I’d love to teach you.

Fill out this survey to get on the waitlist & be the first to hear when enrollments open.

→ maven.com/forms/3ba676

#ux #ui #XD #cx #dev #projectmanagement

Last updated 1 year ago