Leanne J · @LDJ
147 followers · 1605 posts · Server mastodon.green

No app, no entry: How the digital world is failing those without tech. The elderly, the poor and the unbanked are among the marginalised groups being excluded from our society.

“…improved efficiency doesn’t necessarily lead to greater wellbeing.”
theguardian.com/technology/202

#cashless #digitalexclusion #digitalproducts #systemdesign

Last updated 1 year ago

Dr. Josie Barnard SFHEA · @JB611
240 followers · 290 posts · Server dair-community.social

It's often said that it's 'just' elderly people who experience digital exclusion. Two things here: a/ 'just' implies that's somehow OK; b/ it's not true. Statistics cited in my evidence on digital exclusion to the House of Lords include: 'Only 41% of people in work in the UK have the full set of digital skills needed for work … further, 8% do not have any of the essential workplace digital skills at all' committees.parliament.uk/writt

#digitalexclusion #digitalskills

Last updated 1 year ago

SiobhanVohn · @SiobhanVohn
25 followers · 78 posts · Server mastodon.scot

Looking forward to our online event tomorrow. I'll be co-facilitating with the lovely Darran Gillan.

We will be discussing how to make sure is a priority for everyone, so all your service users can access all the online services they need to.

Join us to help eradicate in .
Book now at buff.ly/3KLi7YA

#scotland #digitalexclusion #digitalinclusion #connect23

Last updated 1 year ago

Donald Roy · @djr
83 followers · 1695 posts · Server union.place

@QasimRashid

That is a very fair point. in the there is a real issue with of poor people and the resulting lack of easy access to .

#uk #digitalexclusion #publicservices

Last updated 1 year ago

Graham Hutchinson · @ghutch
123 followers · 3572 posts · Server cupoftea.social

Woman, 91, loses account and pension after Barclays declares her dead

I rage against the digital exclusion of the old and vulnerable.

Roper’s ordeal highlights the obstacles facing vulnerable customers who do not have access to online banking. A Barclays customer for 65 years, she is unable to cope with the automated menus on the customer service phone line and, since her local branch closed, she is forced to take two buses to the next town to withdraw money and manage her account.

The only available appointment to request the account change was at a branch 23 miles away where staff did not know her. She brought the required documents, but the bank refused to proceed with the requested name change because she could not recall her little-used pin number.

theguardian.com/money/2023/mar

#barclays #barclaysbank #digitalexclusion

Last updated 2 years ago

Old Geezer's Diary · @OldGeezersDiary
40 followers · 108 posts · Server mastodonapp.uk

Digital Exclusion . . . again! Old Geezer Show, Saturday 4 March
No-one much seems to be looking, but the latest changes in the UK's electoral system seems likely to disenfranchise quite a few citizens!
Not everyone has a form of photographic identification, especially older people who don't have things like bus passes, and who aren't online in any way.

youtube.com/live/ORCwbRnJ5C0

#oldgeezershow #digitalexclusion #Olderpeople

Last updated 2 years ago

APC · @APC
213 followers · 38 posts · Server mastodon.social

"Digitalisation by default excludes rather than includes people and requires analogue inclusion as well."

This week on the , by @DSouter_ictDA:

apc.org/en/node/38485/

#digitalsociety #digitaldivide #digitalinclusion #digitalexclusion

Last updated 2 years ago

Kitty Kelliher · @kitty_kelliher
365 followers · 403 posts · Server mastodon.online
Dan Hind · @DanHind
97 followers · 117 posts · Server med-mastodon.com

"The Digital Poverty Alliance – a group of charities ... estimates there are as many as 11 million people in the UK who are struggling to deal with the tech-only options that have become the new normal."

theguardian.com/money/2022/nov

#Apps #digitalpoverty #digitalexclusion

Last updated 2 years ago

PhileasFiona · @PhileasFiona
12 followers · 16 posts · Server mastodon.coffee

Action in Greater Manchester on and

twitter.com/greatermcr/status/

And for a link to the site that works: greatermanchester-ca.gov.uk/wh

"The National Databank is a 'food bank for connectivity data’, helping thousands of vulnerable people to get connected by giving community groups and charities access to free data."

That "food bank" is a commonly understood and accepted term is bleak.

#digitalpoverty #digitalexclusion #publichealth #poverty

Last updated 2 years ago

Charlotte Walker · @purplepadma
546 followers · 1564 posts · Server mas.to

Off to the coal face! Today I’m working on a report for the which funds my project. I’m largely reporting on the findings of a survey on among offenders that I conducted over the summer

#socialresearch #digitalexclusion #WelshGovernmet #criminology

Last updated 2 years ago