On-demand sessions and keynotes from #EnterpriseConnect are now available online. http://ow.ly/9SWi50NGbBU
EC 2023 – All Abuzz About #AI. My takeaways from #EnterpriseConnect. Video interviews with @NICECXone @cresta @srkolman @EdwinMargulies @EdifyCMO @edifycx @SpokePhone @jasonkerr @PolyCompany #UCaaS #ucoms #CCaaS #cctr @BCstrat http://ow.ly/XPap50NAtHc
#cctr #CCaaS #ucoms #UCaaS #enterpriseconnect #ai
Join me for Monday's @PolyCompany Weekly News when @Beth_Schultz & @craigdurr will be my guests as we wrap-up what we saw/heard at this week's #EnterpriseConnect
Monday April 3rd @ 10am EDT right here and on all Poly social channels, or anytime after at http://TinyURL.com/PolyWeeklyNews
I call this piece "Two Daves Engineering The Future Of The World" or "A Walk In The EC Woods"
@DaveMichels #EnterpriseConnect @PolyCompany
Home now, but some photos from #EnterpriseConnect Day 3, with @tomarbuthnot, @craigdurr, @Zoom’s new Intelligent Director, John Bordieri, and me shooting @JenAdamsPoly for @AVNationTV
What were the key buzzwords you heard repeatedly at #EnterpriseConnect besides #AI and generative AI?
Are the keynotes from #EnterpriseConnect available to watch online, on demand? I can't seem to find them. I didn't make it to several of them - maybe next year instead of ChatGPT we can focus on cloning ourselves to be in multiple places at once.
Listening to @Wainhouse_Rsrch’s @craigdurr covering Technology’s Role in the New Office Experience at #EnterpriseConnect.
Craig along with @DaveMario & @Beth_Schultz will be my guests for @PolyCompany Weekly News next Monday to wrap-up news from EC.
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RT @evankirstel
LIVE at #enterpriseconnect w/ @Upstream_Works CEO Rob McDougall, Providing best-in-class #Omnichannel #ContactCenter #Software to improve #CX and increase agent success. #Cisco Preferred Solution Partner #CX #CCTR #custserv https://twitter.com/i/broadcasts/1mnxeRrorjbKX
https://twitter.com/EvanKirstel/status/1641095304622792705
#custserv #cctr #cisco #cx #software #ContactCenter #omnichannel #enterpriseconnect
If you're at #EnterpriseConnect, come to the #UCaaS + #CCaaS session today at 3:00 - with me, @Vonage @RingCentral @GoTo @Genesys - https://schedule.enterpriseconnect.com/session/ucaas-plus-ccaas-what-are-the-use-cases-where-are-the-hurdles/891075
#CCaaS #UCaaS #enterpriseconnect
Is anyone else keeping a list of #EnterpriseConnect buzzwords?
2023 - AI
2022 - Metaverse
We have cloud, webRTC, interop, Telepresence, etc… is there an official list? @evankirstel ? @imlazar ? @ebkell ? @DaveMichels ?
‘The past is gone and not coming back. The office isn’t desks anymore, it’s a collaboration center’ @Zoom @ #EnterpriseConnect
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RT @zkerravala
Kudos to @MicrosoftTeams and @Webex for putting the gloves down and doing what's best for the customer. #Interoperability drives up usage and @Microsoft + @Cisco is much better than #Microsoft versus #Cisco @KjesbuSnorre @ilyabu #EnterpriseConnect
https://twitter.com/zkerravala/status/1641066833401769985
#enterpriseconnect #cisco #microsoft #interoperability
I forgot to tag @journeyai_co and @BrettShockley @awscloud @PQDeMaio , @MoKatibeh - great times at Jim Burton's Executive Soiree along with LOUIS XIII Cognac, 2003 d'Yquem Sauternes, and more. Thanks to @cognigy @bandwidth @Telesign @afiniti @tekvizion #Enterpriseconnect
‘If you’ve spent about three years hiring people as remote workers all over the country / world you can’t just turn around and say they need to come into an office’ @garymlasasso #EnterpriseConnect
Great quote from Mark Grosvenor. ‘If you’re asking employees to come into an office there had better be a purpose for it that can’t be done remotely.’ If the only reason for #RTO is because an absent management wants people there it will never work #EnterpriseConnect
In the morning session at #EnterpriseConnect @garymlasasso explains that his firm’s goal for hybrid is to connect everyone, anywhere at any time, and omit the mandate gimmicks - create spaces with excellent experiences as a “magnet” (using @PolyCompany gear of course.)
What a history - Graham Bevington on @Mitel 's history and how it brings them to where they are today. #EnterpriseConnect
Great time at Jim Burton's Executive Soiree at #EnterpriseConnect - amazing liqueurs including LOUIS XIII Cognac. @afiniti @awscloud @cognigy @Telesign @bandwidth @RingCentral