Just had to use my first aid skills in town. Older chap in cafรฉ missed a step while turning to thank staff. I heard the commotion inc. glass smashing (a display bottle of wine). I made sure he was OK, sat and chatted with him while I finished my coffee. Staff brought him some water. I walked up to Boots with him as we were both going there, and found him some arnica cream as he will be very bruised. Lovely chap, very embarrassed (tbh itโs something I would do!!!).