@benjaminhollon It was spam that had gotten through. Sent from #Freshdesk (with DKIM passing so it's really from their systems), pretending to be Hetzner.

When I thought about it for a minute, it made no sense as I don't even pay for DNS on Hetzner, and I am my own registrar for that specific domain.

I made the good choice of ignoring the email until I had woken up fully, and didn't start "fixing" the situation directly on my phone in bed. Cooler heads prevail!

Hey #SoloPreneurs, is anyone using YouTrack for issues and helpdesk? I currently use Jira for issue management and FreshDesk for customer tickets but I see YouTrack can do it all in one and as a PHPStorm fan I'm wondering if this is the right way to go?

What are your experiences with this?

#SoloPrenuer #WordPress #YouTrack #FreshDesk #Jira #PhpStorm

Never expect your customer to know your services. Try to make it evident. #freshdesk #systemstatus

Jemand hier der Erfahrung mit #freshdesk bzw #freshservice hat?