I am a very grumpy penguin today :skeleton_mad:

First, bloody #Qantas

The grandpenguins kindly took the chick with them on their recent trip to Perth.

They were booked to return on the domestic leg of an international flight.

We checked the Qantas website and it clearly states that minors do not need ID for such flights. Only accompanying parents/guardians do.

Nevertheless, once they all got to the airport they were hassled about the chick's lack of ID.

Frantic phone calls to me...

Me frantically sending photos of whatever ID I could find... (Not much - how many young chicks have any kind of ID?!?!)

Even though we pointed out the information on the website, they were told that in Perth they have different rules

:skellysplode: :skellysplode: :skellysplode:

They were bumped from the flight

Luckily, were able to get seats on another flight to return home the same day.

So we have all been reunited.

As you can imagine, a formal complaint is being drafted asap.

#CustomerServiceFail
#Qantas
#FuckQantas