In the midst of the crapnado that’s been my life the last few weeks there was one shining light. Midstate Freight called me to say they have a parcel for me that can’t be delivered to my parcel locker as instructed. When I explained that I have no way (currently) to get to the other side of town to collect it during their business hours she arranged instead to have it delivered to my home address. She even called back to check she’d got my address right. It’s refreshing to see that there’s still some good customer service out there.

Mind you, I’ll wait to see if it actually does get delivered vs a card in the letter box (which usually happens and is why I was having it directed to the parcel locker), despite giving them all the info they need to access the property, before I call a complete win on the situation.

#GoodCustomerService

We are proud to announce that Invictus has been acknowledged by ACC Cement for our exceptional customer service! At Invictus, we believe that putting our customers first is the key to success, and we are grateful for the opportunity to work with ACC Cement, and we're honoured to receive this acknowledgement.
For enquiries :
🌐www.invictusbuilders.com
☎️8590387842, 9074758651
#INVICTUS #GoodCustomerService #ACCCement #acknowledgement #HappyCustomer #CustomerService #Customers

We are proud to announce that Invictus has been acknowledged by ACC Cement for our exceptional customer service! At Invictus, we believe that putting our customers first is the key to success, and we are grateful for the opportunity to work with ACC Cement, and we're honoured to receive this acknowledgement.

For enquiries :
🌐www.invictusbuilders.com
☎️8590387842, 9074758651
#INVICTUS #GoodCustomerService #ACCCement #acknowledgement #HappyCustomer #InvictusBuilders #Trustandservice

Anyway, shout out today to Lavazza for good customer service.
I don't take milk in my coffee, but missus does. A while back she bought a Lavazza milk frother. It does a very good job apparently. But the handle fell off the jug after not long.
I finally got round to mailing them and asking if I could buy a replacement from them. And suggested a design improvement that rather than rivet they could just bolt it on so I wouldn't need to buy a whole new jug.
They very promptly just dispatched a new one for free and it arrived yesterday.

#GoodCustomerService #Lavazza #Coffee

It's cold in the hairdressers so they have wrapped me in a towel cowl and put a heated towel across my lap. I feel a bit like an old lady but also very well cared for #GoodCustomerService