Samara · @samara
167 followers · 306 posts · Server climatejustice.social

Greetings. I need some searching :

I would like to find the intersection of 2 or more terms.

For example, how do I call up posts that include BOTH “cat” and “dog”?

I tried searching with permutations of “+” but ended up with ALL posts for the first term, not eliminating posts that didn’t include the second term too.

I use 🐘 on my iPhone- either the app or safari.

Thank you for your advice in advance.

#help #mastodon #helpdesk

Last updated 1 year ago

Catherine Lundoff · @Clundoff
646 followers · 3373 posts · Server wandering.shop

Every year, I struggle with the SSL installs on my web domains because one year I didn’t get it installed right and the spam was amazing and almost every year, my provider’s help desk staff gets back to me and makes soothing sounds about how I do actually know what I’m doing, it just feels like I don’t. Big shoutout today to helpful folks! 👍🏼

#helpdesk

Last updated 1 year ago

Mike D · @md
324 followers · 4262 posts · Server sfba.social

@davidbisset
The and use several of these books.

#helpdesk #support

Last updated 1 year ago

Clayton Errington 🖥️ · @cjerrington
98 followers · 1311 posts · Server mstdn.social

Friday we spent an entire day wondering what broke our software systems. I had a hunch from the beginning it could be the Antivirus somehow.

As time goes on we find the issue, fix it, now to determine root cause. You guessed it, the Antivirus install we noticed was changing a value to be incorrect and thus causing our issues.

The typical: "Nope nothing changed" was the line we got about it too.

#troubleshooting #helpdesk #antivirus #Windows

Last updated 1 year ago

There is simply nothing more infuriating than trying to remotely support a user who WON'T STOP TOUCHING THE FRIGGIN MOUSE!!!!

#fyp #Tech #helpdesk #support #endusers #users #ugh

Last updated 1 year ago

Tom :debian: :xfce: · @tripplehelix
61 followers · 890 posts · Server fosstodon.org

What causes this garbled test in some apps? Always shows in the same places in a few different apps.

#xfce #linux #debiansid #debian #font #text #issue #helpdesk

Last updated 1 year ago

Jonathan Kamens · @jik
631 followers · 3066 posts · Server federate.social

Because of 's recent garbage and the drip-drip-drip of other sub-optimal stuff, I've decided to try again to wean off of Chrome and over to , starting with my desktop (phone later).
One thing I'm missing is the ability to make a web page into a desktop app. Chrome does this well, Firefox doesn't seem to support it at all. Am I missing something?

#google #chrome #drm #Firefox #linux #helpdesk #it #tech #webenvironmentintegrity #wei

Last updated 1 year ago

Kit Muse · @KitMuse
253 followers · 394 posts · Server eponaauthor.social

continuing.... Due to abandonment the past 3 years the damage to my health + realization I'm means I can't work a solid 8 hours, need a flexible schedule, etc.

The weight of the grief I feel is extremely real and something I give myself all the compassion for.

I think it's an important reminder. When someone says they are a "good employer", they aren't. They doth protest too much.

#autistic #actuallyautistic #fibromyalgia #depression #anxiety #cptsd #tech #helpdesk

Last updated 1 year ago

Himbou Sven 🔞 · @Deepseacreatur3
320 followers · 2621 posts · Server thicc.horse

Working in support be like
'Sir, i can't help you, I'm a dog'

#pupplay #helpdesk

Last updated 1 year ago

Mike D · @md
312 followers · 4044 posts · Server sfba.social

@CaffeinatedInfoSec
Being overlooked and being rewarded with more work cause burnout.

My son is getting a degree in CompSci and I told him to stay away from the helpdesk for his first job. His response was, "Yeah, I already heard that."

#helpdesk

Last updated 1 year ago

Speakup · @Speakup
2 followers · 11 posts · Server mstdn.social

Ben jij een gepassioneerde probleemoplosser met een hart voor klantenservice? Zoek je een dynamische functie waarin je dagelijks kunt schitteren als de held van onze klanten? Dan hebben wij de perfecte uitdaging voor jou! Sluit je aan bij ons team van getalenteerde klantadviseurs en word de spin in het web van tevreden klanten. Kom in actie en geef jouw carrière een boost bij Speakup.

speakup.nl/vacatures/klantadvi

#hybridewerken #helpdesk #jobs #servicedesk #klantadviseur #vacature

Last updated 1 year ago

BlueSpice · @bluespice
18 followers · 28 posts · Server fosstodon.org

Patch time! 4.3.1 is now available for .

Check out the changelog on our to see if it is time for an of your BlueSpice enterprise .

en.wiki.bluespice.com/wiki/Set

#bluespice #download #helpdesk #update #wiki #mediawiki #patch #release #enterprisewiki #knowledgebase

Last updated 1 year ago

Andrew Owen · @aowendev
23 followers · 71 posts · Server hachyderm.io

The downside of scheduling posts is, if you don't write them in time, the link doesn't work. Lesson learned. Today's dev rel blog post is in fact on the unsung heroes in IT support.

andrewowen.net/blog/who-ya-gon

#support #it #servicedesk #helpdesk

Last updated 1 year ago

Jos Klever Web Support · @JosKleverWebSupport
71 followers · 164 posts · Server toot.re

De email notificaties van support tickets lijkt stuk. Ik krijg alleen mailtjes, wanneer ik zelf een reactie plaats, maar niet als zij dat doen, terwijl dat uiteraard het belangrijkst is voor de voortgang.

#vimexx #helpdesk #fail

Last updated 1 year ago

Helpdesk Stu · @stufromoz
923 followers · 34264 posts · Server aus.social

If we are going to move away from logmein for ad hoc remote connections to customer computers to something else, (partly for $$ reasons) that is EASY for the end user to give us access, what do you recommend? It needs to be something we can set up easy access to remote users as required, while assisting said users, including users who we have not connected to before.

TeamViewer? Zoho assist? AnyDesk? I know @sylmobile got a couple of suggestions recently, that I have not found in a quick search.. It is mainly connecting to Windows PCs, occasional Macs...

#itsupport #sysadmin #helpdesk

Last updated 1 year ago

Florian Schütz · @knoezilla
54 followers · 176 posts · Server artsandculture.social

Dringende -Frage: Ich habe ein neues und damit keine stabile Netzeinwahl – weder für Telefonie noch mobiles Internet. Ich bin unterwegs mehr off- als online, meist nur Edge. Alle Einstellungen bzgl. automatische/manuelle Netzeinwahl, bevorzugter Standard, Akkuoptimierung etc. haben nichts gebracht. Ebenso der Umstieg auf eSIM. kann keine Störungen feststellen.

Ist's die SIM, O2, die Hardware, eine Einstellung oder ein Bug?

#tech #google #pixel7a #o2 #followerpower #helpdesk #pixel

Last updated 1 year ago

Tyler :spinning_pinwheel: · @tswizzy222
59 followers · 670 posts · Server hachyderm.io

I currently work but am with , as that work and lifestyle is a better fit for me. I like , , , and suffer from chronic . happy to meet anyone new who likes the same stuff! currently grinding

#it #helpdesk #selfteaching #webdev #100Devs #pcgaming #weightlifting #hiking #migraine #diabloiv #introduction

Last updated 1 year ago

Johannes M. ✅ · @dr_jo_mue
354 followers · 2433 posts · Server troet.cafe

@fzer0 und du denkst "jaja gar nichts ... Die KI von meinem Eventlogger hat einen eigenen Filter für Ereignisse unter deinem Login angelegt... Aber du hast Mal wieder gar nichts gemacht..."

#dau #osilayer8 #error40 #eventlogger #helpdesk #itstuff

Last updated 1 year ago

Gioxx · @gioxx
177 followers · 934 posts · Server mastodon.uno
Autobahn Data · @autobahndata
0 followers · 2 posts · Server techhub.social