Salesforce Lightning is a customer service console that enables agents to provide faster, more personalized service.it provide personalized console that gives agents quick access. Some extra feature you can take likes,Real-time collaboration with colleagues,Seamless integration with existing Salesforce CRM, Flexible customization as per org needs.

https://medium.com/@pramodwebkulseo/salesforce-lightning-service-console-its-features-and-usage-dd87c04a7557

#Salesforce_Lightning_Developer #salesforce_lightning_Developer_USA #hire_salesforce_lightning_developer