why oh why, #Internode, & #iinet are soon to start closing and charging customers to keep their email address through third party service called the #Mail #Company
https://help.iinet.net.au/iinet-email-messaging-company

and the head of the snake of theses companies now being #TPG
https://www.abc.net.au/listen/programs/adelaide-mornings/tpg-email/102706538

#ISP #Australian #Internet

Spoke at length with #iiNet, they will get an engineer to call me in a day or two about my lack of internet! They will not offer email redirection when they brutally cut all email services in November, and will not reduce fees to much the reduced service. They pretend the email was complementary to paying customers, rather than an important part of the paid internet service.

I just discovered that #iiNet have sold out their customers email addresses with only a few months notice. If we don’t pay their partner company, they switch off the email address I’ve used for nearly 20 years. No redirection service, which would cost them nothing. AND my network has been down all morning.

#iiNet, my fixed-line internet provider of least resistance, wants to sell me a phone plan too.

I cannot politely #unsubscribe from such entreaties, because the unsubscribe link is broken. Which rather supports my decision I think.

Having the same provider for fixed-line and mobile sounds like a bad idea in general. They're going to go down at some point, and I'd prefer they don't do this at the same time.

So #iinet are now sharing data with their parent company #tpg. Considering the last massive TPG data breach is still unresolved and no-one has been held to account this is not good news for iinet customers.

#databreaches #auspol

@iiNet @TelcoOmbudsman @whirlpoolnetau
SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET This appears endless. How many more fucking times must the shambolic #iiNet give me this irrelevant screen I can’t get past?

@iiNet @TelcoOmbudsman @whirlpoolnetau
SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO TO AVOID DOING BUSINESS WITH #iiNET. From Sydney to Gold Coast, not Australia’s most remote route, #iiNet’s service often non-existent on two separate phones. #iiNet = terrible value and rotten CX

“#TPG said in a release to the Australian Securities Exchange (ASX) on Wednesday that #cybersecurity firm #Mandiant had found evidence of unauthorised access to a Hosted Exchange service used by iiNet and Westnet business customers. A Hosted #Exchange service is a #Microsoft product that is operated by #iiNet and #Westnet to provide #email services to customers – typically as part of a bundle of business or home broadband services.” # #
My old ISP & email provider, Netspace (a Unix shop) was gobbled up by iinet. From ‘94 to ‘15 without a breach. <https://theguardian.com/business/2022/dec/14/tpg-reveals-emails-of-15000-iinet-and-westnet-customers-exposed-in-hack>

This would be concerning if you were on those email servers..

#iinet #westnet #crypto #Hackers