Q. why are the #banks seeing so little evidence of customers' financial distress from the #Costoflivingcrisis?

A. because they have increasingly excluded the poor & economically vulnerable from the formal banking system & pushed them towards the 'shadow credit' sector.

Whether or not the post-financial crisis, more rigorous risk-assessment & the move(s) to #internetbanking were intended to exclude so many, this has been the result... leaving them in the clutches of unsavoury credit providers!

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