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Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie

Paul’s email address for the proper version of his presentation is p.wilkinson2211@outlook.com

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Last updated 3 years ago
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Vawns Murphy · @vawns
8 followers · 117 posts · Server mastodon.ie

Paul’s email address for the proper version of his presentation is p.wilkinson2211@outlook.com

#itsm22

Last updated 3 years ago
Original post

Vawns Murphy · @vawns
3 followers · 94 posts · Server mastodon.ie
Open media

Final thoughts

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Last updated 3 years ago
Original post

Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie
Open media

Paul W on THE shiny new thing

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie
Open media

Paul W “make progress iteratively with feedback a core capability. Make the time.”

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie
Open media

Paul W “”3 thinks link Agile, DevOps, Lean and ITIL

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 90 posts · Server mastodon.ie
Open media

A sobering statistic from Paul W’s presentation “companies lose about 50% of the knowledge in every handover”

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie

“Assumacide; when assumptions cause us to make the wrong decisions” Paul W

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie
Open media

Paul W on this quote from Aristotle “we are what we repeatedly do. Excellence then is not an act but a habit”

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Last updated 3 years ago
Original post

Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie
Open media

Paul W on why the 8 field model works

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie

Paul W “Look at the 8 field model from the ITIL practitioner book”

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 85 posts · Server mastodon.ie

Paul W “Technology is easy, it’s the softer skills we need to work on”

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie

“If we don’t understand values, outcomes, costs and risks then we’re only playing at being IT service managers” Paul W

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie
Open media

Love this from Paul W “make Monday a go and meet a user day!”

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Last updated 3 years ago
Original post

Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie
Open media

When explaining a service, think VOCR, values, outcomes, costs and risks

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 81 posts · Server mastodon.ie
Open media

Paul W on the importance of ABC

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie

Paul W “Digital transformation- everyone is talking about it, we all want it now, but no one knows what it is”

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Last updated 3 years ago
Original post

Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie
Open media

Paul W on ITSM evolution

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Last updated 3 years ago
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Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie
Open media

Final session of the day with the final Paul W on shiny new things

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Last updated 3 years ago
Original post

Vawns Murphy · @vawns
3 followers · 95 posts · Server mastodon.ie
Open media

RT @humphries_jane
Talking Talent - people are key to success with Martin

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Last updated 3 years ago
Original post