George Rook from Innovations in Dementia described jargon and acronyms as the bane of his life. They might help you to say more in a short space of time, but it means that he consistently has to interrupt for clarification. This reminded me of this brill post by @ChrisBolton on how we all deal with jargon https://whatsthepont.blog/2014/07/20/the-listening-service-busting-jargon-including-people-and-improving-the-tweets/ #LeadersF22 #SocialWorkUk #SocialWork #SocialCare

Richard Humphries talked about how progress happens at the speed of trust. I was worked with the Wales Audit Office on some fascinating work on trust. There's a Dutch proverb that says that "Trust arrives on foot but leaves on horseback"- it takes time to gain but is swiftly lost. This CIPD report is great on the constituent parts of trust. It moves trust away from being a fluffy concept into solid actions we can take https://cipd.co.uk/knowledge/culture/ethics/has-trust-gone-report #LeadersF22
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Usha Boolaky shared a really interesting Tim Harford quote: "You show me a successful complex system, and I will show you a system that has evolved through trial and error." This ties in with the Cynefin Framework, which is really helpful around complexity https://hbr.org/2007/11/a-leaders-framework-for-decision-making

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Annie also made a fascinating point about variability when assessing decision making. Am now adding Noise by Daniel Kahneman, Olivier Sibony and Cass Sunstein to my reading list to better understand the difference between bias and noise https://www.theguardian.com/books/2021/jun/03/noise-by-daniel-kahneman-olivier-sibony-and-cass-sunstein-review-the-price-of-poor-judgment

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Tonnes of learning from day 2 of #LeadersF22. Here's what I took from it:

It's easy to just blame the person responsible for practice when things go wrong. Annie Hudson encouraged us to think about all four elements of this framework when considering whether the right decisions were made

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Lastly, #SystemsLeadership looks very different to our current model of command and control leadership. We need more humility when dealing with the challenges that the current system throws at us. I found this publication helpful https://www.researchinpractice.org.uk/adults/publications/2020/march/systems-leadership-enhancing-the-role-of-social-care-strategic-briefing-2020/ #SocialWorkUK #SocialCare #SocialWork #LeadersF22

End of thread. Off to go networking in my smart casuals (whatever that is). Gonna see what I can learn from leaders who have *ALL* the pressure on their shoulders. Definitely not jealous of them

Quote of the day - "The relationship is the intervention." Reminded me of how brilliant the #RelationalActivism work is https://www.relationalactivism.com/ #SocialCare #SocialWorkUK #SocialWork #LeadersF22

We spend a lot of time learning from failure - should we spend more time learning from success? Reckon there's lots we can learn from an #AppreciativeInquiry approach https://www.researchinpractice.org.uk/children/publications/2014/november/appreciative-inquiry-in-child-protection-identifying-and-promoting-good-practice-and-creating-a-learning-culture-practice-tool-2014/ #SocialCare #SocialWork #SocialWorkUK #LeadersF22

Interesting things coming from #LeadersF22 today - why is competition still seen as the route for improvement despite the perils of new public management? Reckon there's loads we can learn about working collaboratively via #HumanLearningSystems https://www.humanlearning.systems/ #SocialWork #SocialCare

Haven't seen any conference tooting as of yet. Research in Practice have our Leaders' Forum today on the theme of integration https://www.researchinpractice.org.uk/all/news-views/2022/october/can-integration-help-us-to-deliver-better-services/ I don't want to overwhelm people with toots, but I will share some key messages during the day via #LeadersF22

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