Jim @ RouteToRetire · @routetoretire
38 followers · 76 posts · Server fosstodon.org
How-To Geek · @howtogeek
143 followers · 3293 posts · Server techhub.social
Android Infotech · @androidinfotech
90 followers · 1709 posts · Server techhub.social
Terrorskull · @terrorskull
39 followers · 317 posts · Server twit.social

Tried switching to . What a fucking nightmare. After two weeks, 5 days with no service, I am back to my original carrier. They could not activate my eSim after hours of support calls. Took forever to assign a new one to try. Left a voice mail with my account and transfer pin with the WRONG NUMBER, not even the same area code. The people I spoke to were great. The ones handling the escalations, not so much. Sure they are good with a physical sim, but don’t bring a modern iPhone. 👎🏻

#mintmobile

Last updated 1 year ago

Boxcars · @boxcars
17 followers · 31 posts · Server qoto.org

Dear Tooters, I think the CS rep might have been pranked by the chatbot and is now trapped in the apologytron training booth. Can someone call to let them out?

#mintmobile #tmobile #ryanreynolds

Last updated 1 year ago

Amy · @amy0223
122 followers · 918 posts · Server mindly.social

I love my cell service for price and performance, but I hate it for upgrading! Apple only recognizes the big three. So I cannot just upgrade as normal with equipment added to the bill. So the only options are going to a store if I want Apple Card installments or paying for it in full or charging in full. only offers financing w/interest with affirm. Ugh. I just need a new device. Meh

#mintmobile

Last updated 1 year ago

Christian Wilkie · @cwwilkie
269 followers · 1826 posts · Server zirk.us

I reported to the BBB, insisting on a full refund and something to be done about the phone number I lost, the number I've had for about 15 years.

This is what Mint responded with:
"Thank you so much for contacting Mint Mobile, my name is Rachel and I'll be more than happy to assist you today. We truly apologize for this bad experience you recently had. To further assist you."

Yes, I definitely get the sense I'm hearing from a thinking, feeling human, fluent in English.

#mintmobile

Last updated 1 year ago

Christian Wilkie · @cwwilkie
268 followers · 1818 posts · Server zirk.us

See, and were merely incompetent. They lost my phone number through incompetence, I fought them for three weeks over incompetence.

is a conspiracy to obstruct, harass, and create criminals where there were none. All my paperwork (driver's license, social security, tax returns, military record, etc.) except my birth certificate (clerical error) list my legal name as W, so the MN DPS-DVS has decided my court order for name change is invalid.

#boostmobile #mintmobile #realid #conservative

Last updated 1 year ago

Christian Wilkie · @cwwilkie
268 followers · 1804 posts · Server zirk.us

I think customer service representatives aren't prepared to deal with me because I'm ex-military, which means I can wait for vast stretches of time.

Consequently, today makes the second time a rep has hung up on me.

#mintmobile

Last updated 1 year ago

Infinity Counter · @JustTooOdd
264 followers · 1582 posts · Server lor.sh

Officially no longer a customer.

#mintmobile

Last updated 1 year ago

Christian Wilkie · @cwwilkie
267 followers · 1783 posts · Server zirk.us

Phone issues aren't improving. still hasn't unlocked my phone. I'm on my fifth phone call with them and the second call facilitated by . I haven''t had a working phone for a week. And it seems that if someone's working too long on a task (more than three minutes), Boost just cuts the call.

#boostmobile #mintmobile

Last updated 2 years ago

Christian Wilkie · @cwwilkie
267 followers · 1783 posts · Server zirk.us

Progress and No Progress: still insists my phone is unlocked and Mint needs to activate the SIM card. still insists Boost has locked my phone and they can't continue processing my new account. Even with both representatives on a party line, they insist this.

Boost told me it would take 48 hours to unlock my phone; it's been 72 hours, and they've asked for another day to process this request.

I fly out in three days. I need my working number for calls and to use Square.

#boostmobile #mintmobile

Last updated 2 years ago

Christian Wilkie · @cwwilkie
267 followers · 1769 posts · Server zirk.us

Update: locked my phone, but they can't find my account (to unlock it) because I transferred to Mint. can't complete the transfer because my phone is locked.

#boostmobile #mintmobile

Last updated 2 years ago

Christian Wilkie · @cwwilkie
269 followers · 1764 posts · Server zirk.us

All right, I'll admit one thing I miss about Twitter is the ability to complain directly to a company (because online and phone contact had failed) and they had to respond because it was bad optics not to.

That doesn't exist on Mastodon. I've been fighting to activate my new account for over a day and their tech support can't even identify the SIM they sent me or the temporary number I was assigned. Mint will never see this whinge.

#mintmobile

Last updated 2 years ago

Doug Grinbergs · @ShutterbugDoug
24 followers · 327 posts · Server mstdn.social

Even after Ryan Reynolds’ Mint Mobile acquisition by T-Mobile, AFAICT, Mint users have no scam protection, like T-Mobile Scam Shield app ☹️ Mint customers still second-class T-Mobile citizens☹️😡👎

Oh, and how about supporting Apple Pay, like in the modern world.😉☹️

#applepay #scamshield #tmobile #mintmobile #ryanreynolds

Last updated 2 years ago

Fred Markle · @Fred
85 followers · 39 posts · Server allthingstech.social

Update No.3 on switch to

Switched the last two lines from and I will say that the process is more annoying vs Cricket. I had to spend about 10min in chat, per line. First with virtual chat, then a real person asking for my transfer pin. Vs Cricket I just got the pin off of my account dashboard. Second both times I had to justify why I was leaving Mint. Also something I didn't have to do with Cricket.

Once I got the pin, the transfer was quick and is now done.

#googlefi #mintmobile #5g

Last updated 2 years ago

Seth "Football Collector" · @slessans2
329 followers · 6012 posts · Server mysportgallery.com

The DOJ is taking a look at the T-Mobile and Mint Mobile acquisition. The DOJ could file a lawsuit to stop the purchase.

#tmobile #mintmobile

Last updated 2 years ago

Phil Gastwirth :imagination: · @PhilGastwirth
315 followers · 3362 posts · Server worldkey.io

Hmm Mint Mobile is giving subscribers more data. Prefect timing as I was thinking I might need to up my monthly data since I will be going into the city a couple times a week now for work.

#mintmobile

Last updated 2 years ago

Infinity Counter · @JustTooOdd
217 followers · 941 posts · Server lor.sh

I just wish I'd known was going to be sold to sooner.

#mintmobile #tmobile

Last updated 2 years ago

Inaya Shujaat · @InayaShujaat
240 followers · 168 posts · Server mastodon.nzoss.nz

This is what a successful businessman looks like. Seems like everything he touches turns to gold.

I’m not too sure customers are too happy about this acquisition, though.

bbc.co.uk/news/world-us-canada

#mintmobile

Last updated 2 years ago