#NewITGuy needed his password reset so he called helpdesk ...of the wrong company.

#NewITGuy just asked me whether an Ethernet cable would work with an Ethernet switch.

Explaining to #NewITGuy why a user is seeing the same thing on two monitors. Also wishing he'd stop writing "per say".

...possibly three, depending on why #NewITGuy didn't turn up. On the bright side, he may just have given up!

#NewITGuy plugged in a monitor today. He needed help, obviously.

Had to "gently" remind #NewITGuy that tapes from the library could not be left sitting on his desk next to his mobile phone. #MagneticMedia