Seez lancia il primo chatbot del settore automobilistico alimentato da GPT per le concessionarie in Europa e Medio Oriente
“La sinergia svelata: i moduli IA di Seez perfettamente sovrapposti a un chatbot alimentato da ...
#chatbot #chatgpt #intelligenzaartificiale #omnicanale #omnichannel #startup #startupdisrupt

https://bloginnovazione.it/chatbot-automobilistico/40277/

La strategia di comunicazione del Prosciutto di San Daniele è innovativa e omnicanale
La scelta di affiancare la comunicazione su siti web e social network a quelle in presenza, ...
#eventoinnovazione #omnicanale #omnichannel #sandaniele

https://bloginnovazione.it/strategia-di-comunicazione/4275/

Seamless #Omnichannel Strategy: Best Practices for Customer Engagement

#DigitalMarketing

https://www.cmswire.com/customer-experience/seamless-omnichannel-strategy-best-practices-for-customer-engagement/?utm_source=twitter.com&utm_medium=social&utm_campaign=cm&utm_content=Share+Widget%3a+Seamless%20Omnichannel%20Strategy%3A%20Best%20Practices%20for%20Customer%20Engagement

eCommerce: come si evolve il commercio elettronico per le PMI
eCommerce, o commercio online, è in continua evoluzione e alla continua ricerca di novità in grado ...
#ecommerce #omnichannel

https://bloginnovazione.it/ecommerce-si-evolve-commercio-elettronico-le-pmi/2109/

Research from ICSC finds that retailers that offer #omnichannel shopping – the option to purchase online or in a brick-&-mortar store – can see significant increases in overall consumer spending.

https://www.icsc.com/thehaloeffectii

Valuable research from Deloitte that recognizes #Digital tools have become ubiquitous across the retail sector and the next step many retailers are taking is #Omnichannel
https://www.project-disco.org/competition/big-box-goes-hybrid-as-omnichannel-is-the-new-black/

How can pharma commercial organisations achieve true customer-centricity?

It starts with creating the right foundations for omnichannel success.

Read more in my latest article for PME magazine.

https://www.pmlive.com/pme#/reader/49600/228237

#pharma #lifesciences #CX #customerexperience #customerexcellence #omnichannel

As consumers across the country kick off back-to-school shopping, big box retailers are leaning hard into #digital #tech & #omnichannel strategies.

https://www.project-disco.org/competition/big-box-goes-hybrid-as-omnichannel-is-the-new-black/

While DisCo recently branded digital the “unsung hero” of small business, that doesn’t mean the bigger #Competition has eschewed it. On the contrary, big box retailers are leaning hard into #DigitalTech as well, illustrated by many firms' pushes to expand in-store #advertising and pursue #Omnichannel strategies.
https://www.project-disco.org/competition/big-box-goes-hybrid-as-omnichannel-is-the-new-black/

I join Sinch CX Education Podcast host Gwen Lafage to talk about how brands can embrace an omnichannel marketing philosophy and strategy. Listen in wherever you get your podcasts or watch it now >> https://www.sinch.com/podcast/bridging-gap-between-omnichannel-marketing-and-cx-chad-white #omnichannel #emailgeeks

Scientific education in the blink of an 👁‍🗨

We can accurately communicate your science, from mechanism of disease (MOD), mechanism of action (MOA), and scientific disclosures to patient stories.

Let us create reusable animation assets for your next omnichannel campaign and bring your science to life.

🔴🧠🧬🔬
#medicalaffairs #medaffairs #omnichannel #medcomms #medicalanimation

https://rednucleus.com/resources/medical-animation/

Scientific education in the blink of an 👁‍🗨

We can accurately communicate your science, from mechanism of disease (MOD), mechanism of action (MOA), and scientific disclosures to patient stories.

Let us create reusable animation assets for your next omnichannel campaign and bring your science to life.

🔴🧠🧬🔬
#medicalaffairs #medaffairs #omnichannel #medcomms #medicalanimation

https://rednucleus.com/resources/medical-animation/

Scientific education in the blink of an 👁‍🗨

We can accurately communicate your science, from mechanism of disease (MOD), mechanism of action (MOA), and scientific disclosures to patient stories.

Let us create reusable animation assets for your next omnichannel campaign and bring your science to life.

🔴🧠🧬🔬
#medicalaffairs #medaffairs #omnichannel #medcomms #medicalanimation

Telefon und E-Mail bleiben die wichtigsten Kommunikationskanäle für Verbraucher

@enreach #Instagram #MultiChannelKommunikation #Omnichannel #SocialMessaging #UnifiedCommunications #Webchat #Whatsapp @YouGov

https://netzpalaver.de/2023/06/13/telefon-und-e-mail-bleiben-die-wichtigsten-kommunikationskanaele-fuer-verbraucher/

On Wednesday 24 May I’ll be discussing recent DT Consulting research on how to best engage HCPs over digital and non-digital channels and what content experiences best connect with them.

Register now for ‘The State of HCP Customer Experience in Pharma’ #webinar to hear more
 
https://www.on24.com/events/indegene-hcp-insights/?utm_source=indegene&utm_medium=ON24posts&utm_region=global
 
#pharma #digitalengagement #omnichannel #omnichannelmarketing #customerexperience #customerexperiencemanagement #CX

5 Marketing Trends To Watch This Year

#AI
#OmniChannel
#VideoMarketing
#InfluencerMarketing
#Experiences

#DigitalMarketing

https://www.forbes.com/sites/forbesagencycouncil/2023/05/02/5-marketing-trends-to-watch-this-year/

Pharma has an opportunity to make more effective - and wider - use of social media, but companies are not currently meeting HCP expectations.

In my latest article for PME magazine I review the industry’s social media opportunity gap.

https://www.pmlive.com/pharma_intelligence/Pharmas_struggles_with_social_media_1490675

#pharma #CX #customerexperience #customerexcellence #omnichannel

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RT @evankirstel
LIVE at #enterpriseconnect w/ @Upstream_Works CEO Rob McDougall, Providing best-in-class #Omnichannel #ContactCenter #Software to improve #CX and increase agent success. #Cisco Preferred Solution Partner #CX #CCTR #custserv https://twitter.com/i/broadcasts/1mnxeRrorjbKX
https://twitter.com/EvanKirstel/status/1641095304622792705

In my latest article for PME magazine, I look at how well the pharmaceutical industry is meeting stakeholder expectations as customer experience increasingly moves centre stage in pharma.

https://www.pmlive.com/pharma_intelligence/The_state_of_pharma_customer_experience_1486412

#pharma #biotech #LifeSciences #CX #CustomerExperience #CustomerExcellence #OmniChannel

Best prospect in town! When customer support agents have access to omnichannel contact centers, they can provide exceptional customer service regardless of how customers contact them.

https://www.vert-age.com/blogs/Omnichannel-Contact-Center-Next-Big-Thing-In-Contact-Center

#omnichannel #AutoDialerSoftware, #bestautodialersoftware, #autodialersoftwareformobile, #autodialersoftwarecost, #autodialersoftwareforcallcenter, #autodialeronline