When working in B2B2C it can be tempting to set #goals based on #EndUser behavior. That's risky and may set you up to fail. Here's why. https://jeffgothelf.com/blog/you-cant-control-your-customers-users/ #CX #UX #OKRs #UserExperience #UserExperienceDesign #OutcomesOverOutputs #LeanUX via @jboogie
#goals #enduser #cx #ux #okrs #userexperience #userexperiencedesign #outcomesoveroutputs #leanux
Let me show you how to use #JobsToBeDone (#JTBD) to facilitate the two-way #negotiations between #leadership and #ProductTeams that allows for managing by #outcomes.
https://www.designative.info/2022/03/10/managing-by-outcomes-and-jobs-to-be-done/
#Agile #BusinessDecisions #ClaytonChristensen #Collaboration #ConsumerBehavior #CreativeProcess #DesignDecisions #DesignStrategy #Facilitation #JoshSeiden #LeanUX #OutcomesOverOutputs #ProblemFraming #ProductDefinition #ProductManagement #PsychologicalSafety #SharedUnderstanding #Visioneering #OKR
#jobstobedone #jtbd #negotiations #leadership #ProductTeams #outcomes #agile #businessdecisions #claytonchristensen #collaboration #consumerbehavior #creativeprocess #designdecisions #DesignStrategy #facilitation #joshseiden #leanux #outcomesoveroutputs #problemframing #productdefinition #productmanagement #PsychologicalSafety #sharedunderstanding #visioneering #okr
#OKR require #agility to succeed. The basics of #Scrum provide the exact right scaffolding for this. https://jeffgothelf.com/blog/okr-and-scrum/ #DesignStrategy #ProductStrategy #OutcomesOverOutputs #RoadMapping via @jboogie@twitter.com
#outcomesoveroutputs #okr #agility #scrum #DesignStrategy #ProductStrategy #roadmapping
In this post, I argue that – while #Designers or #Strategists are not expected to fully manage #DesignProjects in their area of responsibility, some #ProjectManagement #skills will prove invaluable for their effectiveness.
https://www.designative.info/2022/01/05/strategy-planning-and-project-management/
#Agile #BusinessDecisions #DecisionMaking #DesignSkills #DesignStrategy #Facilitation #JTBD #OutcomesoverOutputs #ProductVision #RequirementsPrioritization #SharedUnderstanding #StakeholderManagement #Teamwork #TrustBuilding #Visioneering
#designers #Strategists #designprojects #projectmanagement #skills #agile #businessdecisions #decisionmaking #designskills #DesignStrategy #facilitation #jtbd #outcomesoveroutputs #productvision #requirementsprioritization #sharedunderstanding #stakeholdermanagement #teamwork #trustbuilding #visioneering
Conflict arises in every team, but #PsychologicalSafety makes it possible to channel that energy into productive interaction.
Learn how psychological safety is a prerequisite for creating #SharedUnderstanding and some tools for building the #trust required to create a psychologically safe #team climate.
https://www.designative.info/2021/12/23/strategy-teamwork-and-psychological-safety/
#Collaboration #Culture #DecisionMaking #DesignStrategy #Facilitation #OutcomesoverOutputs #ProjectManagement #StakeholderManagement #Teamwork #TrustBuilding
#PsychologicalSafety #sharedunderstanding #trust #team #collaboration #culture #decisionmaking #DesignStrategy #facilitation #outcomesoveroutputs #projectmanagement #stakeholdermanagement #teamwork #trustbuilding
Conflict arises in every team, but #PsychologicalSafety makes it possible to channel that energy into productive interaction.
Learn how psychological safety is a prerequisite for creating #SharedUnderstanding and some tools for building the #trust required to create a psychologically safe #team climate.
https://www.designative.info/2021/12/23/strategy-teamwork-and-psychological-safety/
#Collaboration #Culture #DecisionMaking #DesignStrategy #Facilitation #OutcomesoverOutputs #ProjectManagement #StakeholderManagement #Teamwork #TrustBuilding
#PsychologicalSafety #sharedunderstanding #trust #team #collaboration #culture #decisionmaking #DesignStrategy #facilitation #outcomesoveroutputs #projectmanagement #stakeholdermanagement #teamwork #trustbuilding
In this post, I talk about the need for creating visibility and traceability systems to capture and track the progress of the execution of #ideas by comparing desired outcomes with actual outcomes so that you can adjust your #strategic choices accordingly.
https://www.designative.info/2021/12/20/strategy-visibility-and-traceability/
#BusinessDecisions #DesignDecisions #DesignStrategy #LeanUX #OutcomesoverOutputs #Metrics #ProductManagement #ProjectManagement
#ProjectPlanning #SoftwareDevelopment #SharedUnderstanding #StakeholderManagement
#ideas #strategic #businessdecisions #designdecisions #DesignStrategy #leanux #outcomesoveroutputs #metrics #productmanagement #projectmanagement #projectplanning #softwaredevelopment #sharedunderstanding #stakeholdermanagement
The Objectives and Key Results (#OKRs) method have caught on across #startups, large #enterprises, and #NonProfits. If you’re considering adopting OKRs, you better know when and how its simplicity can be deceptive and what some common gotchas are.
https://www.thoughtworks.com/insights/blog/digital-transformation/the-deceptive-simplicity-of-okrs
#ProjectManagement #DesignStrategy #Facilitation #DecisionMaking #BusinessDecisions #Innovation #Goals #OutcomesoverOutputs #prioritization #Silos #SiloBusting #BusinessTrends
#startups #enterprises #nonprofits #innovation #DesignStrategy #facilitation #decisionmaking #businessdecisions #goals #outcomesoveroutputs #prioritization #silos #silobusting #businesstrends #okrs #projectmanagement
What slows progress and wastes the most time on #projects is confusion about the goals or which things should come before which other things.
In this post, we will talk about how #prioritization can help us focus on what is important, steering us closer to our #vision and #goals.
https://www.designative.info/2021/07/30/strategy-and-prioritisation/
#BusinessDecisions #DecisionMaking #DesignStrategy #Facilitation #Metrics #OutcomesoverOutputs #ProjectManagement #RequirementsPrioritization #SharedUnderstanding #StakeholderManagement
#projects #prioritization #vision #goals #businessdecisions #decisionmaking #DesignStrategy #facilitation #metrics #outcomesoveroutputs #projectmanagement #requirementsprioritization #sharedunderstanding #stakeholdermanagement
In a couple of days, I’ll be speaking at #webdirections 2022 #conference on the topic of #jobstobedone. Unfortunately I won’t make it to #sydney this time, but @johnallsopp is making it happen anyway! Thanks for the invite, John! If you’re in town, don’t forget to check the conference! I’ll be here on @Mastodon and on the bird site answering questions! https://webdirections.org/summit/speakers/itamar-medeiros.php #jtbd #designstrategy #productvision #OutcomesoverOutputs #summit22
#webdirections #conference #jobstobedone #sydney #jtbd #DesignStrategy #productvision #outcomesoveroutputs #summit22
Well-placed, appropriately timed, #thoughtprovoking questions help us think through our decisions. Let's check how to ask to ensure #teams make #gooddecisions and paddle in the same direction
https://www.designative.info/2021/04/26/strategy-facilitation-art-of-asking-questions/
#AndyStanley #BusinessDecisions #CriticalThinking #DecisionMaking #DesignSkills #DesignStrategy #Facilitation #Hypothesis #LateralThinking #LeanUX #OutcomesoverOutputs #ProblemFraming #PsychologicalSafety #SharedUnderstanding #StakeholderManagement #TrustBuilding #Workshops
#thoughtprovoking #teams #gooddecisions #andystanley #businessdecisions #criticalthinking #decisionmaking #designskills #DesignStrategy #facilitation #hypothesis #lateralthinking #leanux #outcomesoveroutputs #problemframing #PsychologicalSafety #sharedunderstanding #stakeholdermanagement #trustbuilding #workshops