New Post! How to stream electricity and gas usage data from a #Plugwise Smile P1 reader to #Grafana and creating a monitoring dashboard. ⚡️

I used a @Raspberry_Pi to host #Telegraf and run the #Python script.

https://lostdomain.org/2023/03/11/tunneling-plugwise-smile-p1-stats-to-grafana/

@nameLess I know Ihor Melnyk page already and I am considering his gateway as an alternative solution.

As for #plugwise, right now I am trying to negotiate the deal with plugwise about further steps in case something will break again. I've sent them my expectations two days ago, so far no reply. If I won't get any answer from them till Monday EOD I am going to send everything on Tuesday asking for refund. So, I am still willing to give them a chance, but right now ball is in their court.

#plugwise #smarthome #homeassistant #domoticz #homey #homeseer #zigbee

I have no idea what is the history of Plugwise but at the very moment I would recommend to avoid buying anything from them. At first glance they've looked very professional and well organized. But please, do not be mistaken.

The first thing: they have warned, indeed, about "possible longer delivery time" during the order process. However, they gave no insights if that would be a week, a month or few months. Zero. Nada. Null. One day I've just received an email: "we have sent your product". Apart from that no updates at all.

I've ordered a central unit and 9 thermostats. I've installed everything in the evening of the same day I've received the parcel. From 9 thermostats one was plainly not working and another was suspicious. Both of them had physical MAC address different from one on the sticker.

That was on Tuesday. Wednesday evening I've noticed another two broken thermostats. One of them was working, but constantly reporting 0% battery level, another one had a broken engine. I've went to the site looking how to arrange the replacement of broken parts.

As requested, I've created the ticket in their support system. They promised the answer in 24-48 hours. Friday evening - no answer. I've got slightly annoyed. But, well, I've connected the system to my Home Assistant installation, invested some time. Let them replace the broken thermostats and we will be fine. Saturday early afternoon the central unit has lost the communication with all the thermostats, because of not detecting the USB Zigbee dongle. And what is worse - it kept the gas boiler running.

I've quickly replaced Plugwise solution with the old one and now, on my desk, I have a rather expensive paper weight with blinkenlichten.

Plan for Monday: call the Plugwise support and ask them how they would like to solve the issue. I hope they will offer an acceptable solution (full refund, cover the cost of sending them back their crap) without the need of engaging the consumers' ombudsman.

Here is a blog entry about my brand new experiences with a #SmartHome application.

https://zb3.org/agturcz/broken-by-design

#TemperatureZoneControl #Plugwise #OpenTherm #Zigbee #HomeAssistant

I will write more (hopefully on Monday, when I expect the answer for support), but right now I am rather disappointed about #Plugwise. However, till the situation is sorted out I can hardly recommend their product to anyone.

#diy #smarthome #domotica