John Hunter · @curiouscat
17 followers · 127 posts · Server fosstodon.org
"Your purpose is to identify where in the process things go wrong, not who messed up. Look for systemic causes, not culprits."
Peter Scholtes
#management #systems_thinking #respect_for_people #process_improvement
#leadership #blame
#management #systems_thinking #respect_for_people #process_improvement #leadership #blame
Last updated 2 years ago