Examine the System, Don't Look to Blame a Person

https://evop.blogspot.com/2012/03/examine-system-dont-look-to-blame.html

#management #respect_for_people #organization_as_a_system

Coaching: Don't be Too Timid

https://evop.blogspot.com/2012/07/coaching-dont-be-too-timid.html

I think the "lean" world is in general too passive in coaching. There are plenty of times when you are coaching a specific skill (whether that is how to notice a problem in the operational definition [maybe just missing one altogether] that leads to bad data or how to create a flowchart...).

I appreciate that very wise people can just ask the right questions and get the best results...

#management #coaching #respect_for_people

"Your purpose is to identify where in the process things go wrong, not who messed up. Look for systemic causes, not culprits."

Peter Scholtes

#management #systems_thinking #respect_for_people #process_improvement
#leadership #blame

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

https://management.curiouscatblog.net/2015/03/10/transforming-a-management-system-a-case-study-from-the-madison-wisconsin-police-department/

"What are we trying to become?

A community oriented, decentralized, highly interactive, diverse police department staffed by members who share organizational values, are well trained, committed, sensitive and courteous...

An organization that is noted for its high-level community confidence"

#police #management #systems_thinking #respect_for_people #continual_improvement

You can't work directly on morale. You work on other things and morale will come along with it.

- Peter Scholtes

https://management-quotes.net/authors/Peter_Scholtes/quote/10264

#management #respect_for_people #psychology #morale

How Layoffs are Handled When Management Respects People

"I can’t recommend these three guys more highly. It kills me to have to let them go, but they are also extremely talented and I want them to get swooped up by a company who will appreciate their talents and strengths, treat them with respect, and buy them lunch every now and then.

Interested? I’m not surprised. I’ll answer any questions you might have..."

https://management.curiouscatblog.net/2008/03/27/how-downsizing-is-handled-when-management-respects-people/

#management #layoffs #respect_for_people

Gerald Suarez: "Fear erodes joy in work, limits communication, and stifles innovation. Fear fosters short-term thinking as people search to avoid reprisal, perhaps at the expense of others in the system.

Fear also produces questionable data, as people tend to focus on eliminating the threat instead of working to achieve the desired positive outcomes."

https://management.curiouscatblog.net/2005/07/12/managing-fear/

#management #psychology #respect_for_people