Sten Eikrem · @Storesteinen
36 followers · 42 posts · Server infosec.exchange@t_pageflt #lol reminds me about the time business complained about being logged out too quickly of a #ERP solution and the #IT team changed the user #session from 30 min to 8 hours.
After that nobody could log in anymore…
Being a #MajorIncident Manager and #ProblemManager at the time with a #web #application #management background, I used an example with 8 dentists instead of having 8 one hr appointment per day having one 8 hr one showing how capacity is drastically reduced.
The response was hilarious “Oh, no!” 😂 #enterprise #it #Incident #Management #incidentresponse #rootcauseInvestigation #problem #ITSM #ITIL #critical #business #operations
#lol #erp #it #session #majorincident #problemmanager #web #application #management #enterprise #incident #incidentresponse #rootcauseinvestigation #problem #ITSM #itil #critical #business #operations